Lesley H Email and Phone Number

• Provide regular feedback & evaluation of staff training requirements and progress • Monitor that agreed KPIs are met and report to SCE manager monthly with analysis and proposed action plans• Establish training program for all team members for continuous improvement. External resources included.• Monitor quality of external resources• Provide training or arrange training to be provided for new and existing team members.• Responsible for quality related investigations within Studio, artwork related, following SCE SOP’s.• Send detailed report to the SCE Quality manager (TL SCE projects) and SCE manager.• Support /involve team members to analyze and solve any complex issues towards customer and internal department.• Implementation corrective & preventative actions in relation to any internal or customer complaints. (Highlighting new or retraining requirements)• Allocate work to Studio or external site as required• Ensure that (internal) customer required lead-times within studio are met.o Agree and monitor lead-times with external suppliers.o Communicate lead-times in danger to relevant departments.• Ensure capacity and resources are available to run studio within set lead times.• Communicate to, coordinate and assist queries from internal departments and external suppliers• Create, initiate and maintain internal documentation for protocol and procedures for ISO / Audit• Assist and/or lead projects to improve Studio on request of Manager and suggest possible improvements which can be done to increase customer satisfaction.• Train the customer and their design/repro agency when necessary and on request• Creation of SOP where needed• Monitor and manage Key users set up, train, monthly report of issues to SCE manager.• Main Key user for studio workflow systems, Automation Engine and WebCenter.

-Producing accurate and high quality files for Flexo and Gravure.-Follow specifications as agreed between Assessment and Customer/sales department-Maintain Customer/Brand specific guidelines/standards-Check trappings and overprints, and content-Colour matching-Distortion check-Make small amendments where needed.

Contributed to creative process through original ideas andinspiration.•Created storyboards, 3D models, animation and visual effects tomeet design goals.•Researched industry trends and evaluated competitiveproducts.•Designed graphics for websites, logos and promotions formarketing purposes.•Developed artistic visual products while working within definedtechnical constraints.•Researched drawings of characters and environmental elementsfor inspiration.• Managed technological considerations to meet defined goals.• Preserved branding standards of assigned accounts.