Lesley Lundquist Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin, United States

- Lead a team of compliance documentation analysts, overseeing the creation, maintenance, and management of documentation that supports Nelnet’s adherence to federal, state, and corporate regulations and policies.- Direct, manage, and monitor compliance documentation efforts across multiple Nelnet business segments, ensuring alignment with a unified set of controls and standards.- Collaborate with stakeholders to inform and implement documentation strategies that promote consistent regulatory compliance.- Oversee the entire policy life cycle, from development and approval to communication and periodic reviews, ensuring that all policies remain current and compliant with evolving regulations.- Continuously evaluate and improve document management systems to streamline compliance processes, enhance efficiency, and ensure accessibility across the organization.

Madison, Wi

- Lead a team of compliance documentation analysts responsible for creating, maintaining, and managing content that ensures corporate compliance with laws, regulations, and policies.- Oversee and guide compliance documentation efforts across Nelnet’s business segments, ensuring alignment with consistent controls and standards to support regulatory adherence.

Madison, Wisconsin Area

- Lead a team of communication professionals responsible for creating, maintaining, and managing documentation that ensures corporate compliance with laws, regulations, and policies.- Contribute to the development of standardized controls and processes to ensure documentation is clear, accurate, and audit-ready.- Play a key role in shaping strategic goals, implementing communication strategies, and establishing best practices and effective policies.- Coordinate cross-departmental communication initiatives, including documenting compliance protocols and sharing operational information with external clients and agencies.- Collaborate with management and compliance teams to oversee the legal, regulatory, and contractual compliance of marketing and departmental materials.- Drive continuous improvement by identifying, analyzing, and enhancing team processes to meet organizational goals.- Manage internal requests, track workload volumes, and ensure efficient staffing and resource allocation to optimize team performance.

Prairie Du Sac, Wi

- Developed and implemented a process for distributing release notes to clients, improving communication.- Authored end-user and orientation manuals for the Electronic Charting System (ECS) software used in long-term care facilities.- Led the creation of product demonstration and training videos using Camtasia Studio for client onboarding.- Contributed to marketing efforts, including newsletters.- Compiled and edited the ECS Installation Manual, detailing database and service setup.- Managed self-attestation for CCHIT and ONC certification programs.- Researched and authored white papers to support product development.

Verona, Wi

- Certified in five Epic products: EpicCare Inpatient, EpicCare EMR, Inpatient Pharmacy (Willow), Operating Room (OpTime), and Emergency Department (ASAP).- Developed a range of documentation, including user and admin manuals, marketing brochures, release notes, online help, training materials, and tip sheets.- Tailored content for diverse audiences, including executives, administrators, pharmacists, nurses, and physicians.- Supported Human Resources by completing Request for Proposals (RFPs) for prospective clients.- Collaborated with developers and testers to produce clear and effective documentation.- Gained hands-on experience by traveling to hospitals nationwide to work directly with software end users.

Ba, Psychology

Advanced Management And Leadership (Certificate)

Foundations Of Management (Certificate)

Mid-Level Management (Certificate)

Servant Leadership (Certificate)