Lesley Phillips Email and Phone Number
Lesley Phillips work email
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Lesley Phillips personal email
A Learning and Development professional, with over a decade of experience in large organisations. Experienced Facilitator and coach with a demonstrated history of working in the retail industry. Recently worked on creating a curated, complex learning resource for c 4,000 members of staff at all levels.A previous project produced a high impact, immersive experience for all people managers within my business - 8,000 people over 7 days in one venue. I have also worked on major change programmes involving high profile new branch openings. Passionate about and skilled in Management Development, Facilitation, Coaching, Organisation Change, Customer Service, Retail, Store Management, and Employee Engagement.
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Learning And Development SpecialistArval Bnp Paribas Group Sep 2021 - PresentSwindon, England, United Kingdom -
Learning Experience ManagerThe Open University Nov 2019 - Aug 2021Milton Keynes, United KingdomI led a small team serving approx 4,000 people; we diagnosed, designed, developed and delivered learning solutions to all levels within the organisation through co-working with SMEs and key stakeholders, to improve organisation effectiveness.Projects included introducing re-certifiable mandatory training for all staff in key areas including GDPR, Safeguarding and Equality Essentials, and the creation of a complex curated learning offer to support the continuous professional development of our staff. -
Organisation Change Manager, PersonnelJohn Lewis Partnership Nov 2017 - Nov 2019BracknellWorking in the team that serves a business of 80,000+ to diagnose, design, develop and deliver healthy change and organisation effectiveness.Projects have involved high profile new store openings, including newly designed roles; an organisation-wide Management change and development programme for c8,000 managers, re-evaluating current offer to ensure great customer service and Partner job satisfaction; re-setting management behaviours to improve business success and Partner engagement. -
Growth Delivery ManagerJohn Lewis Partnership May 2016 - Nov 2017London, United KingdomLed a team of personnel professionals to ensure our new branches in Chelmsford, Leeds, White City, Oxford and Cheltenham were fully recruited with outstanding Partners, and all were trained and coached to deliver the best experience for our customers.Delivered an outstanding training experience for over 300 newly recruited John Lewis Partners in our newest branch in Cheltenham - opened Autumn 2018.
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Regional Development FacilitatorWaitrose Apr 2013 - May 2016United KingdomI travel throughout the UK delivering Management Development Programmes and New Branch Opening Growth Programmes to Partners in the John Lewis Partnership, working with them to enable them to be the best they can be. -
Customer Service Training FacilitatorWaitrose Oct 2009 - Apr 2013United KingdomI worked with new branch openings throughout the UK to ensure that all Partners (staff) were aware of and experts in our outstanding Customer Service strategy.I also worked with branch management teams to refresh and reinforce our customer service pillars
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Section Manager PersonnelWaitrose Apr 2008 - Oct 2009Oxfordshire And GloucestershireResponsible for Recruitment, training and development of Partners on a branch level
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Independent Business OwnerSandwich Phillers May 1997 - Apr 2008Faringdon, OxfordshireSet up from scratch what was to become an award winning sandwich bar in an Oxfordshire market town; this was followed by opening a second branch in Devizes Wiltshire.
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Information ManagerKids' Clubs Network 1994 - 1997Whitechapel, London
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Analyst/ProgrammerLondon Fire And Civil Defence Authority 1990 - 1994Albert Embankment
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Editorial Library Information ManagerFinancial Times 1987 - 1990
Lesley Phillips Skills
Lesley Phillips Education Details
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Our Lady'S Convent, Abingdon
Frequently Asked Questions about Lesley Phillips
What company does Lesley Phillips work for?
Lesley Phillips works for Arval Bnp Paribas Group
What is Lesley Phillips's role at the current company?
Lesley Phillips's current role is Learning and Development Specialist.
What is Lesley Phillips's email address?
Lesley Phillips's email address is le****@****n.ac.uk
What schools did Lesley Phillips attend?
Lesley Phillips attended Our Lady's Convent, Abingdon.
What are some of Lesley Phillips's interests?
Lesley Phillips has interest in Team Building, Marketing, Directing, Promotion, Strategic Planning, People Management, Negotiating, Delegation, Arts And Culture.
What skills is Lesley Phillips known for?
Lesley Phillips has skills like Retail, Customer Service, Training Delivery, Management Development, Employee Engagement, Performance Management, Training, Retail Sales, Team Building, Store Management, Customer Experience, Time Management.
Who are Lesley Phillips's colleagues?
Lesley Phillips's colleagues are Mikołaj Bąk, Femke Van Der Kamp, Lahaye Jerome, Tim Coleman, Sara Sellitto, Mariem Arhbal, Nicolas Rolland.
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Lesley Powaza
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Lesley Phillips
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