Open and Close Patient Support Services Clinic daily. Prepare reception area of the Primary Care Department for daily operation. Evaluate provider schedules daily and making changes as appropriate. Edit schedule templates in electronic health record system as needed for providers. Scheduling and Re-scheduling patients as requested. Check-in/Check-out patients in a timely and efficient manner. Update patient data in the electronic health records system. Assist patients with scheduling on-line appointments, request for records, forms, and retrieving messages. Scan insurance and pharmacy cards and input required subscriber information. Assist with scanning medical records into the electronic health record system and uploading radiology reports as needed. Assist with the release of patient/client health care documents as required and in compliance with departmental, state, and federal laws. Assist with updating department policy and procedure manual. Assist with training new staff on front desk and electronic health record system. Maintain operations of clinic by following policies and procedures.

Preparing patient for examination noting brief history with reason for visit into the patient’s chart taking record of height and weight stocking exam rooms,supplies,scheduling diagnostic testing ordered with obtaining insurance prior authorization with benefit verification.

Prepare patients for examination, note brief history or the reason for visit in the patient's chart, record patient vitals, assist the clinical staff in completing examination and surgical proceduresas instructed, stock exam rooms with supplies, under the direction of the doctor in charge, responsible for medical supplies and cleaning medical instruments and equipment. Scheduling diagnostic testing as ordered. Insurance prior authorization and benefit verification.

Received incoming telephone calls, provides answers to routine inquiries. Screen and greet visitors in our office, assisted in providing routine information and reports to higher management; open, sort and distributed inter-office mail to appropriate departments; post daily charges; managed patient accounts receivable matters; Run monthly reports; maintain patient records and files; monitored general office operation daily.