Lesley Hanlin, Cpacc Email & Phone Number

New York, Ny, Us

As Sr. Director, Head of Accessibility and Inclusion, I lead the team that creates awareness around and encourages best digital practices that support universal design and inclusion for people with disabilities. We govern a process that ensures digital content is perceivable, operable, understandable, and robust. We identify areas where TIAA is at risk of adverse and costly legal action and then provide guidance in remediation to meet our accessibility standards and regulatory requirements. We usher TIAA’s Accessibility Program towards a mature accessibility model.

Jacksonville, Florida, Us

Manage a team of digital product owners within the shop domain that focused on bank deposits, home lending, business banking and investing. Oversee product lifecycle through test and learn strategy. Define cross-domain goals that align with company initiatives/objectives through close collaboration with shop, buy and manage domain leads. Periodically, communicate outcomes delivered to executive-level audiences and research and recommend effective tools/vendors for effective product delivery.

Jacksonville, Florida, Us

Primary function as product owner/manager for the Bank's shop domain. Using a high-level perspective, defined goals that aligned with business initiatives/objectives. Responsible for defining stories and managing the product backlog. Act as the primary communicator to stakeholders on behalf of team.

Jacksonville, Florida, Us

A strategic leadership role that collaborates with UX team, marketing, IT and other business partners. Responsible for inspecting and evaluating product progress through each iteration. Ensures that product design meets or exceeds Business objectives while being on time and within budget.

Founded and grew company into a locally and nationally recognized digital business. Researched, evaluated, and implemented new technologies to align with clients' product management strategy. Managed daily operations including client engagement, project and resource management, creative direction, customer experience, website development and marketing. Oversaw internal staff and remote strategic partners.

London, Uk, Gb

Senior member of the creative team for an innovative technology company (formerly named, Ramworks) that specialized in digital solutions. Conceptualized the user interface for a global, groundbreaking medical educational product for diabetes care and control (Novo-Nordisk). Created solution for consumer furniture retailer so buyers could interact with their personal design consultants online through a secure extranet portal.

Jacksonville, Fl, Us

Selected and trained a skilled team of web developers that provided all digital communications to new and existing clients for advertising agency. Prior to that position, as Senior Art Director, worked on Merial (Companion Animal) account, among others, for broadcast, advertising print and POS material.

Bfa, Design And Visual Communication

Associate Of Arts (A.A.), General Studies