Lesley Brown Larimore Email & Phone Number

Greensboro, North Carolina, United States

Greensboro/Winston-Salem, North Carolina Area

Winston Salem, North Carolina

Achieve high customer satisfaction of ongoing administration processes including but not limited to billing, enrollment, claims, employee maintenance, data feeds, plan inquires, materials and forms. Provided education on provisions/processes and facilitated plan changes when the were needed. Set up orientation training with new plan administrators.

Richmond, Virginia Area

Management of the plan in accordance to the Code of Virginia for the Short Term and Long Term Disability program (VSDP). Liaison for VRS staff, 340 state agencies, and 201 employers (combination of municipalities and political subdivisions) with Unum. Responsible for facilitating meetings, identify and resolve problems, developing and presenting training.

Portland, Maine Area

Managed a case load of 100 short-term disability claims. Acquired relevant information from physicians and claimant to make claim determinations. Responded empathetically to claimant needs.

Hamilton, NJ

Managed the front office with 900 patient appointments a week. Directly supervised and trained receptionists. Handled patient files, insurance billing, accounts receivable and reconciliation of accounts.