Lesley Erickson Email & Phone Number

United States

Portland, Oregon Area

Installing trim, facia, and finished custom ceiling panels.

Portland, Oregon Area

Taking Ownership of a retail Coffeebar, by assisting in daily operations, and building sales through Mastery of knowledge and expertise. Lead the team in sharing our Passion for coffees and teas with Authenticity of character. Encourage Growth in our team members, by training and coaching for success, with open and positive Communication.

Troutdale, OR.

Assist with all of the operations within the restaurant. Encourage excellent customer service, teamwork and product quality standards through leading by example. Ensure maximum operational excellence by creating station assignments and managing the floor, for 7-13 staff in the front of house, and back of house, assisting when needed in all areas of.

Portland, Oregon Area

Increased pet adoptions 50% annually by facilitating customer selection as Adoption Captain.Contributed to exceeding company goal 4% in customer satisfaction through excellent customer service.Completed daily goals on the store floor by directing and coaching 4-8 employees.

Supported team members to set, attain, and exceed sales goals 1-3% by asking questions and referring customers. Achieved store operational goals by assigning tasks and encouraging staff ownership to meet company metrics. Consistently ranked in the top 10% of company overall on key performance indicators, including upsells and customer loyalty. Expanded.

Greater Chicago Area

Created an exceptional customer experience through coffee quality, food handling safety, and great service.Directed up to 8 partners per shift by assigning tasks and following shift control report.Supported operations by ordering supplies, handling cash, and complying with operational standards.

Chicago

I provided friendly service to customers. I created a relaxing atmosphere where my patrons felt comfortable, reading, working, or discussing the meaning of life with perfect strangers. I carried out the weekly ordering of supplies, shopped for foods and beverages, and prepared said food and beverages to sell. Opening and closing procedures were completed.