• Portal administrator functions for 3 automotive supplier portals.• Set up, terminate and manage user accounts, permission sets and access codes for Marelli ERP software (access controls).• Assimilate evidence required for IT security audits.• Coordinate internal meetings with stakeholders and cross functional teams to gather business requirements and translate business needs into IT solutions. • Work order management (TrackIt and ServiceNow platforms)• Troubleshoot and problem solve end user issues in Marelli ERP software. (Tier 1 and 2 support)• Facilitate the Change Advisory Board meetings to govern all changes to the ERP applications and supporting infrastructure that may have a financial impact or business risk.

• Implement technology solutions by determining requirements of a project.• Requirements gathering for data transfers, 837 claims processing and eligibility files for existing and new clients.• 2nd tier help desk ticket management for IT development team.• Coordinate internal and external client meetings and clearly communicate solutions to stakeholders.• Sprint planning in the agile methodology and Scrum process in two week iterations.• Calendar management for IT team. • Manage all IT projects, implementations and development tasks.

Sharepoint AdministrationUser Authentication Management – maintained Client Enterprise Reporting Documentation Storage• Report Documentation, built mockups using Walgreens standard color and template layouts, gathered functional requirements, standardized various reporting methodologies and organized into a standard documentation layout.