Lesli Gilligan Email & Phone Number

Pickerington, Oh, Us

Delaware, Ohio, United States

• Responsible for the complete administration of the Learning Management System (LMS) for the company, including stores, distribution centers, franchisees, and home office employees.• Create and edit eLearning modules using Articulate• Forecast and schedule live learning offerings • Generate reports from the LMS; Analyze data and compare it to key performance indicators (KPIs) to measure the effectiveness of training programs and demonstrate the impact on employee performance.• Created communication plans for change management initiatives within the organization.• Developed a streamlined process for curriculum/course assignments, reducing administrative and ensuring employees receive training promptly.

Columbus, Ohio Metropolitan Area

• Responsible for implementing the learning data strategy, which demonstrates how learning impacts business results and in support of 25,000 learners and 130 learning professionals• Consult with senior leaders and core business partners on process redesign and projects while applying process improvement methodologies• Maintain programs within learning management system (LMS) and associated reporting• Implement program for learning assessments and evaluations to gauge learner reaction and knowledge gain from the learning content• Create communication plans for change management initiatives within the organization• Develop training materials when needed in support of learning programs

• Responsible for the annual scheduling, forecast, demand and workforce management of 100,000 hours of project work for 100 associates• Created and maintained multiple databases of associate and customer data, which resulted in a streamlined end user experience for data extraction• Provide support for help tickets within the organization

• Responsible for the design and run work of multiple data reporting projects• Supported information project needs, special reporting and new technology

• Provide administrative support to executive level leadership, including booking of travel and managing calendars• Responsible for the coordination and execution of meetings, corporate events, trade shows, job fairs for varied levels of corporate and field staff• Managed accounts payable/receivable maintained the department budget