Director Of Customer Success
CurrentResponsible for driving customer success, growth, and retention through a proven Customer Engagement Model.
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@nationalexpresstransit.com
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2 phones found area 404 and 623
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LinkedIn matched
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Leslie L. Hernandez-Stone, Capp is listed as Mobility Maven at WeDriveU, a company with 327 employees, based in Lubbock, Texas, United States. AeroLeads shows a work email signal at nationalexpresstransit.com, phone signal with area code 404, 623, and a matched LinkedIn profile for Leslie L. Hernandez-Stone, Capp.
Leslie L. Hernandez-Stone, Capp previously worked as Director of Customer Success at Wedriveu and Project Manager at Passio Technologies. Leslie L. Hernandez-Stone, Capp holds Bachelor Of Science - Bs, Urban Planning, Gis, Sustainability from Arizona State University.
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AeroLeads found 1 current-domain work email signal for Leslie L. Hernandez-Stone, Capp. Compare company email patterns before reaching out.
Leslie L. Hernandez-Stone, Capp is a Mobility Maven at WeDriveU. She possess expertise in transportation, operations management, transportation management, team building, fleet management and 19 more skills. She is proficient in Spanish. Colleagues describe her as "I highly recommend Mrs. Lesli for any position within transportation management. I've known Lesli for 8 years with her expertise always a excellent team player when it comes to business strategies she will always get the job done." and "Lesli is the consummate professional. Her combination of practical operational experience coupled with an excellent grasp of the components of transportation analytics make her a valuable asset in a variety of roles. I have always found Lesli to be easy to work with, extremely knowledgeable about her operations and an excellent role model and manager for her employees. As a partner Lesli always held us to the highest standards, but was also willing to work with us and make decisions that were in the best interests of all organizations. I enjoyed learning from Lesli and building a decades long professional relationship of mutual respect. "
Listed skills include Transportation, Operations Management, Transportation Management, Team Building, and 20 others.
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A career timeline built from the work history available for this profile.
Texas, United States
Responsible for driving customer success, growth, and retention through a proven Customer Engagement Model.
Texas, United States
Financial and operational oversight of the newly-created Mountain Region. Managed the start-up of the Denver Paratransit location. Led the start-up of the Phoenix Valley Metro location. Provided on-site leadership to the Denver RTD Paratransit location through a management transition.
Horseheads, New York, United States
Successfully managed Q-Time/GeoTab program. Provision of run-cutting and scheduling services to locations lacking local expertise and/or technology resources. Provided operational support, as well as policy and process accountability, to 61 East Region locations.
Greensboro, North Carolina, United States
Full management responsibility for a fixed route and commuter service in North Carolina. Most improved CSC across 10 critical KPI’s in April 2021 and #1 CSC in November 2021. Compiled and beta-tested Customer Service training for drivers and supervisors to improve performance and retention.
Member of a small team charged with design and implementation of Lean Ops initiatives. Completed Time and Motion Study. Provision of run-cutting and scheduling services to locations lacking local expertise and/or technology resources. Provided operational support, as well as policy and process accountability, to 48 Central US locations.
Cincinnati, Ohio
North American Transit Operations Lead - Accelerate Project. Conducted operational and financial analyses to support business plans for potential projects. Created executable business plans - including milestones, key performance indicators, and assignment of initiative owners - for projects selected to move forward.
Greater Atlanta Area
Provided oversight to multiple operations in the Southeast. Assisted new and under-performing contracts by providing operations and management support. Expert in transition management. Specialized in the implementation of operational efficiencies and optimizing labor relations. Committed to transforming university transportation from a functional necessity.
Greater Atlanta Area
Provided on-site management to Georgia Tech, Emory University, SCAD Savannah and Atlanta, and Georgia State University. Responsible for hiring and personnel decisions, labor negotiations, budgeting and finance, and service planning for each of the locations.
Greater Atlanta Area
First General Manager for the new GRTA Xpress commuter service in Atlanta, GA. I was responsible for hiring and human resources, NTD reporting, and resolving customer service issues. The service operated throughout 13 counties in the metropolitan area.
Lubbock, Texas
Managed all aspects of the fixed route, paratransit, and Texas Tech University transportation systems for the Citibus operation in Lubbock, TX. I was involved in hiring and development of operators and staff, NTD reporting, assisted with service planning and implementation, and facilitated much of the location training.
Other employees you can reach at wedriveu.com. View company contacts for 327 employees →
Katherine Moncion
Colleague at Wedriveu
Brooklyn, New York, United States, United States
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Kimberly Limo
Colleague at Wedriveu
Pittsburg, California, United States, United States
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Mary Miller
Colleague at Wedriveu
San Diego, California, United States, United States
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Cara Noone
Colleague at Wedriveu
Oakland, California, United States, United States
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GK
Greg Kirker
Colleague at Wedriveu
Oakland, California, United States, United States
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PK
Pawanpreet Kaur
Colleague at Wedriveu
United States, United States
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AD
Alan Duong
Colleague at Wedriveu
San Francisco, California, United States, United States
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RS
Raimundo Souto
Colleague at Wedriveu
Boston, Massachusetts, United States, United States
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EG
Eric Garcia
Colleague at Wedriveu
Greater Monroe Area, United States
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PH
Padgitt Houston
Colleague at Wedriveu
South San Francisco, California, United States, United States
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Quick answers generated from the profile data available on this page.
Leslie L. Hernandez-Stone, Capp works for WeDriveU.
Leslie L. Hernandez-Stone, Capp is listed as Mobility Maven at WeDriveU.
AeroLeads has found 1 work email signal at @nationalexpresstransit.com for Leslie L. Hernandez-Stone, Capp at WeDriveU.
AeroLeads has found 2 phone signal(s) with area code 404, 623 for Leslie L. Hernandez-Stone, Capp at WeDriveU.
Leslie L. Hernandez-Stone, Capp is based in Lubbock, Texas, United States while working with WeDriveU.
Leslie L. Hernandez-Stone, Capp has worked for Wedriveu, Passio Technologies, Mtm Transit, First Transit, and National Express Transit Corporation.
Leslie L. Hernandez-Stone, Capp's colleagues at WeDriveU include Katherine Moncion, Kimberly Limo, Mary Miller, Cara Noone, and Greg Kirker.
You can use AeroLeads to view verified contact signals for Leslie L. Hernandez-Stone, Capp at WeDriveU, including work email, phone, and LinkedIn data when available.
Leslie L. Hernandez-Stone, Capp holds Bachelor Of Science - Bs, Urban Planning, Gis, Sustainability from Arizona State University.
Leslie L. Hernandez-Stone, Capp is listed with skills including Transportation, Operations Management, Transportation Management, Team Building, Fleet Management, Management, Leadership, and Public Transport.
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