Leslie Bentley Email and Phone Number
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Leslie Bentley personal email
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I am an extremely self-sufficient manager and able to manage daily workload without supervision. I have a great depth of experience solving problems with an analytical mindset and customer-first approach. I am always striving to learn and innovate new processes to improve the customer and client experience, and I have a passion for helping support and uplift my colleagues.
Pancor Development | Construction | Design
View- Website:
- pancor.com
- Employees:
- 5
-
Administrative AssistantPancor Development | Construction | Design Apr 2022 - PresentNaperville, Illinois, United States -
Benefit Authorizer In TrainingSocial Security Administration Dec 2020 - Nov 2021Chicago, Illinois, United States• Determine if applicants are eligible to receive or continue receiving benefits and/or payments for various Social Security programs.• Make final determinations on benefit entitlement decisions.• Responsible for adjusting established benefits and effectuating payments and accessing and updating information about claims.• Resolve issues and/or discrepancies and provide the beneficiary with their rights under Social Security laws. -
Project AnalystArcelormittal Oct 2018 - Jul 2020East Chicago, Indiana, United States• Provided efficient and excellent solutions to the team and internal departments on customer issues in consultation with the Manager, Customer Service – Sales Order Management of the department.• Actively managed over 300+ incoming purchase orders per day, while overseeing inbound call requests from internal departments and sales staff in order to accurately and expeditiously enter in daily purchase orders.• Exceeded cycle time goals by entering purchase orders, while providing a high level of service to customers.• Executed monthly data analysis and analytical solutions to improve the processes and procedures of the sales order initialization (SOI) function.• Supported internal client representatives to ensure purchase orders were completed accurately in order to prevent customer claims.• Created and continually updated a training binder to assist in accurately entering in purchase orders to prevent delays in fulfillment of customer orders. -
Manager Of Member Services CsFtd Companies Dec 1992 - Jul 2018Downers Grove, Il• Interacted daily with regional vice presidents, outside sales staff, internal departments, and FTD top members to provide impactful solutions to member disputes.• Managed all incoming requests from the 25+ customer service representatives each day to provide members with efficient responses to statements and order inquiries.• Provided accountability and oversight for the department through data analysis to prevent and detect fraudulent activity.• Met and exceeded service-level goals while providing a high level of service to members.• Interviewed, trained, and supervised over 25 customer service representatives and created schedules for the entire department to include weekend and holiday coverage while remaining on budget.• Encouraged the professional development of the department by providing opportunities for feedback and hosting trainings for the staff.• Managed the performance assessment process for all customer service representatives.
Leslie Bentley Skills
Leslie Bentley Education Details
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Administrative Assistant And Secretarial Science, General
Frequently Asked Questions about Leslie Bentley
What company does Leslie Bentley work for?
Leslie Bentley works for Pancor Development | Construction | Design
What is Leslie Bentley's role at the current company?
Leslie Bentley's current role is Administrative Assistant.
What is Leslie Bentley's email address?
Leslie Bentley's email address is be****@****ftd.com
What is Leslie Bentley's direct phone number?
Leslie Bentley's direct phone number is (630)-719*****
What schools did Leslie Bentley attend?
Leslie Bentley attended Fox College Inc.
What skills is Leslie Bentley known for?
Leslie Bentley has skills like Customer Service, Event Management, Inventory Management, Fundraisers, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Business, Events, Leadership, Social Networking.
Who are Leslie Bentley's colleagues?
Leslie Bentley's colleagues are Prajinth M, Nilhianio Evangelista De Sousa Viana, Roberto Sánchez Díaz, Pete Nelson, Jorge Armando Cruz Rabanales, Marcy Berry, Monica Seybold, Rpa.
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