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Leslie Brodnick Email & Phone Number

Certified Scrum Product Owner | CRM Product Manager | Product Specialist | Quality Assurance Specialist | Software Expert at ServiceTrade
Location: Washington, Pennsylvania, United States 6 work roles 1 school
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Role
Certified Scrum Product Owner | CRM Product Manager | Product Specialist | Quality Assurance Specialist | Software Expert
Location
Washington, Pennsylvania, United States
Company size

Who is Leslie Brodnick? Overview

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Leslie Brodnick is listed as Certified Scrum Product Owner | CRM Product Manager | Product Specialist | Quality Assurance Specialist | Software Expert at ServiceTrade, a company with 74 employees, based in Washington, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Leslie Brodnick.

Leslie Brodnick previously worked as Product Manager at Servicetrade and CRM Product Manager at Brainworks Software. Leslie Brodnick holds Bachelor Of Science - Bs, Marketing/Marketing Management, General, 3.4 from Grove City College.

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ServiceTrade

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Profile bio

About Leslie Brodnick

With over two decades of dedicated experience in the software industry, I am a versatile and results-driven professional, specializing in CRM product management, product development, and quality assurance. Throughout my journey, I have played pivotal roles in shaping cutting-edge solutions that drive business growth and enhance user experience.As a CRM Product Manager at Brainworks Software, I led the charge in conducting in-depth research on industry trends and KPIs to design CRM product modules that align with customer needs and strategic business objectives. By overseeing UI/UX testing and managing client relationships, I ensured the delivery of high-quality, user-centric products within established timelines.During my tenure as a Product Specialist, I made significant contributions to the design and development of a new SAAS, mobile-friendly Advertising, CRM, and Accounting application for the media industry. My expertise in creating comprehensive specifications for CRM modules, marketing campaigns, and user BI dashboards has been instrumental in empowering organizations with advanced functionalities and improved data analysis.I collaborated closely with end-user management teams to design feature specifications and implemented robust system testing procedures as a Quality Assurance Specialist,. My commitment to delivering high-quality releases through meticulous bug documentation and issue tracking has been pivotal in enhancing the reliability and performance of products.Having served as a Software Specialist, I bring a wealth of experience in successfully deploying CRM, Accounting and Advertising software solutions and providing comprehensive training and technical support to end-users. My passion for optimizing software efficiency and improving user experiences has led to seamless implementations and empowered users to harness the full potential of the software suite.Throughout my career, I have been recognized for my ability to lead Scrum sessions and effectively communicate requirements, ensuring successful feature implementations and continuous product refinement. I pride myself on my adaptability to evolving technologies and my proficiency in utilizing a wide array of tools, such as Jira, Trello, Confluence, Slack, and more.My journey has been driven by a relentless pursuit of excellence and a deep passion for leveraging technology to transform businesses and enrich lives. I am excited to connect with like-minded professionals, explore new opportunities, and contribute my expertise to innovative projects that make a lasting impact.

Current workplace

Leslie Brodnick's current company

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ServiceTrade
Servicetrade
Certified Scrum Product Owner | CRM Product Manager | Product Specialist | Quality Assurance Specialist | Software Expert
durham, north carolina, united states
Employees
74
AeroLeads page
6 roles

Leslie Brodnick work experience

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Product Manager

Current

Durham, NC 27703

Nov 2023 - Present

Crm Product Manager

Central Islip, New York, United States

- Researched trends and KPl's to influence the design of the CRM product module and construct the product roadmap- Managed client and development relationships to effectively communicate product design requests- Created design specs for new CRM module including Activity/Task Tracking, Marketing Campaign Creation, Lead Generation, Mass Marketing Emailing.

Aug 2021 - May 2023

Product Specialist

Central Islip, New York, United States

- Selected by the product team to be a core contributor in the design and successful launch of a SAAS, mobile friendly Accounting, Advertising and CRM application- Created design specs for conversion of core legacy modules including Client Profile, Payment Entry, Adjustment Discounts, Bad Debt Collections, Billing Statement Creation and Electronic Document.

Sep 2018 - May 2023

Quality Assurance Specialist

Central Islip, New York, United States

- Collaborated with end-user management teams to design new feature specifications, ensuring alignment with user needs and expectations and facilitating smooth implementation- Designed and implemented system testing, including troubleshooting initiatives for proper bug tracking and user story documentation, ensuring comprehensive testing and issue tracking.

Aug 2018 - Aug 2021

Software Specialist

Central Islip, New York, United States

- Managed project implementation and Conducted system setup and installation for more than 3,000 users over 100+ installations- Lead training sessions for Accounting, Advertising, Customer Relationship Management and Integrated Marketing software- Worked with development team to improve system efficiency for enhanced end user experience- Used ZenDesk tools.

May 2001 - Aug 2018

Advertising And Accounting Coordinator

Washington, Pennsylvania, United States

- Managed Accounts Receivable system. Supported advertising executives and Provided customer support- Conducted weekly and monthly billing processes with invoicing and statement generation- Implemented companywide CRM tools with integrated mass marketing for 35 users over 5 teams

May 1995 - May 2001
Team & coworkers

Colleagues at ServiceTrade

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1 education record

Leslie Brodnick education

FAQ

Frequently asked questions about Leslie Brodnick

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What company does Leslie Brodnick work for?

Leslie Brodnick works for ServiceTrade.

What is Leslie Brodnick's role at ServiceTrade?

Leslie Brodnick is listed as Certified Scrum Product Owner | CRM Product Manager | Product Specialist | Quality Assurance Specialist | Software Expert at ServiceTrade.

Where is Leslie Brodnick based?

Leslie Brodnick is based in Washington, Pennsylvania, United States while working with ServiceTrade.

What companies has Leslie Brodnick worked for?

Leslie Brodnick has worked for Servicetrade, Brainworks Software, and Observer Publishing Company.

Who are Leslie Brodnick's colleagues at ServiceTrade?

Leslie Brodnick's colleagues at ServiceTrade include Ginny Allen, Brooke Compton, Austin Cathey, Laura Andrews, and Brittany Ansell.

How can I contact Leslie Brodnick?

You can use AeroLeads to view verified contact signals for Leslie Brodnick at ServiceTrade, including work email, phone, and LinkedIn data when available.

What schools did Leslie Brodnick attend?

Leslie Brodnick holds Bachelor Of Science - Bs, Marketing/Marketing Management, General, 3.4 from Grove City College.

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