• Adapt to business needs and efficiently load and unload shipment containers to increaseproductivity by 100%• Organize, sort and prepare 1000’s of packages for shipment, increasing deliveries and customersatisfaction• Communicate effectively when removing tie downs to continuously streamline productivity• Adhere to regulations in removal of gear required in loading and unloading product

• Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution and ensuring deliveries arrived at scheduled time• Ensure all paperwork was processed and maintained, verifying payment amounts and billing• Monitored deliveries, ensuring customer satisfaction and maintaining accurate logs of alltransportation and goods• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging dispatching center… Show more • Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution and ensuring deliveries arrived at scheduled time• Ensure all paperwork was processed and maintained, verifying payment amounts and billing• Monitored deliveries, ensuring customer satisfaction and maintaining accurate logs of alltransportation and goods• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging dispatching center environment.• Scheduled production and any other required commodities for deliveries• Worked cross functionally with internal teams on special projects Show less

• Communicated with management and other team members via radio during peak hours to ensure store operations ran smoothly• Interacted with customers increasing customer satisfaction• Adapted to business needs and worked cross functionally in various departments and store areas

• Increased department sales through execution of pre-sale and sale events• Managed cash register and customer expectations increasing sales and customer satisfaction• Organized store and merchandise to visual industry standards