Leslie Craigen Email & Phone Number

Dover, New Hampshire, United States

Manchester Nh

Concord, Nh

Manchester Nh

• Responsible for the complete operation of a home health agency providing SN, PT, OT, ST, HHA and MSW services to an average caseload of 180 clients in York County, Maine• Ensure compliance with company P&P, state and federal regulations, all HR and financial processing while maintaining a healthy profit margin

• Responsible for 23 Skilled Nursing Facilities, 3 Subacute Units and 7 Assisted Living Facilities across multiple states: GA, KY, MA, ME, NC, OH, VA, TN & TX• Prepared Annual Budgets for a $1.2B annual revenue Fortune 500 long term care company• Responsible for complete budget process from census development, reimbursement & expense trend analysis to the creation of staffing models• Directed weekly and month end close ensuring accuracy of statements and adherence to GAAP standards• Provided Operational Variance Analysis and assisted leadership to implement mitigation plans• Maintained Financial Projections, monitored performance, and executed solutions for improvement• Monitored key business metrics to identify risks and opportunities• Provided cash flow analysis and ROI for capital projects and new business ventures• Provided Financial Training for Executive Leadership, Nursing Home Administrators and Directors of Nursing focused on bottom line achievement while fostering an environment of advancement• Continually updated P&P to ensure maximum efficiencies and regulatory compliance were achieved

• Served as liaison with state healthcare organizations and State Department of Health and Human Services in nine states: CT, MA, ME, NC, NH, PA, RI, VA & VT to continually keep abreast of proposed changes to reimbursement methodologies and program implementations impacting reimbursement• Participated on committees of state healthcare organizations within all nine states; Reimbursement Committee, Payment for Services Committees, and Government Relations Committees• Prepared detailed multi-year Medicaid revenue ($400M) forecasts for 95 centers across nine states• Articulated to Executive Leadership implications of proposed legislation • Extensive experience working and changes in reimbursement, Provider Tax programs, staffing and clinical documentation requirements• Trained operations and clinical personnel in Medicare and Medicaid reimbursement principles, revenue recognition, accurate expense coding, allocations and statistical analysis• with various reimbursement methodologies and assisting with cost report submissions across nine states to ensure revenue maximization• Developed grassroots government relations programs in nine states and initiated political outreach activities as needed to support/extinguish proposed legislation • Educated state legislators on impact of proposed state budgets on businesses and the workforce in their district• Worked with Managed Care Department to analyze and cost out proposed reimbursement structure including care levels, per diems, exclusions, and add-ons• Managed adjudication/payment audits and communication with states and/or legal counsel as needed

• Responsible for 34 Skilled Nursing Facilities across multiple states: CT, MA, ME, NH, PA, RI & VT• Prepared annual budgets for centers and provided monthly budget variance analysis• Created multi-year proformas and provided impact analysis of new business ventures/opportunities • Provided constructive input and direction regarding staffing, cost controls and operational planning• Experienced with acquisition and divestiture forecast analysis and system/operations conversation• Accountable for oversight of Revenue Cycle Management across multiple centers to include accurate billing and timely reimbursement• Ensured compliance with GAAP, Sarbanes-Oxley and HIPPA through training and monitoring of segregation of duties, information systems access and adherence to policies and procedures

• Oversaw 60+ business office staff (AR, AP, Payroll & HR) at twelve nursing centers across three states (MA, NH & VT)• Prepared annual budgets and performed monthly variance analysis• Responsible for Revenue Cycle Management

Bedford, Nh

• Responsible for Medical Records and oversight of payroll, billing and client scheduling departments• Serviced the entire state of New Hampshire with a special focus on terminally ill children and Hospice

Master'S Degree, Health/Health Care Administration/Management

Bachelor'S Degree, Health Management And Policy