Leslie Dennis Email and Phone Number
Leslie Dennis work email
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Leslie Dennis personal email
With over five years of progressive leadership experience within Entergy, I am deeply committed to driving operational excellence and optimizing customer interactions. My mission is to enhance our integrated customer organization through continuous improvement, effective risk management, and operational optimization. At Entergy, I align my personal values of innovation and efficiency with the company's vision, striving to bring new perspectives and methodologies that resonate with our culture of excellence.In my current role as Director of Operational Excellence, my focus lies on refining processes and systems to maximize efficiency and financial performance. Previously, as the Director of Meter-to-Cash Operations, I managed an extensive team and budget, utilizing data analytics to bolster customer experience and streamline an $11B revenue stream. My hands-on approach in leading cross-functional teams and providing expert testimony illustrates my dedication to enhancing Entergy's operational capabilities through strategic problem-solving and a center of excellence mindset.
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Director, Operational ExcellenceEntergy Nov 2022 - PresentNew Orleans, La, UsResponsible for driving continuous improvement, risk management and operational optimization for the integrated customer organization.
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Director, Meter-To-Cash OperationsEntergy Apr 2020 - Nov 2022New Orleans, La, UsLed the end-to-end revenue stream for $11B of invoicing, payments, and credit policies covering four jurisdictions and five state/local regulatory environments. Used data analytics to improve and optimize the customer experience. Provided expert testimony on processes related to billing and collections practices. Manage 250+ employees (onsite and offshore); along with a departmental budget of $50M in O&M and $20M in Capital.
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Senior Manager, Finance ControllerEntergy Mar 2019 - Mar 2020New Orleans, La, UsManage a $1B financial portfolio for Corporate Business Services: Information Technology, Supply Chain, Financial Operations, HR Operations, Real Estate, Aviation, Business Transformation, Business Services and Customer Contact Centers. Directly support the CAO.
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Senior Manager, Revenue AnalyticsDte Energy Apr 2018 - Mar 2019Detroit, Michigan, UsManaged a staff of 40+ in multiple locations through critical customer facing issues that reduced customer’s billing issues and regulatory complaints by 60%. Managed and monitored AMI installation and performance. Obtained regulatory approval to reduce the number of metering inspections and testing while improving the customer’s touch-points by 75%. -
Senior Manager, Supplier PerformanceDte Energy Feb 2016 - Mar 2018Detroit, Michigan, UsLed enterprise-wide initiatives improving supplier performance that standardize sourcing activities for multiple business units, including 150 suppliers, and over $1B in spend. Developed and implemented corporate training to address gaps in corporate policies. Achieved top-decile employee engagement scores, while implementing numerous new initiatives and changes.
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Manager, System Support & IntegrationDte Energy Nov 2012 - Jan 2016Detroit, Michigan, UsWorked with cross-organization teams to lead system redesigns and a variety of complex projects to improve productivity, increase data accuracy, and reduce cost. Responsible for monitoring 124 suppliers’ contracts and purchases against a budget of $23M.
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Continuous Improvement ExpertDte Energy Apr 2011 - Oct 2012Detroit, Michigan, Us
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Financial Controller (Various Roles)Dte Energy Nov 2007 - Mar 2011Detroit, Michigan, Us
Leslie Dennis Skills
Leslie Dennis Education Details
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Lawrence Technological UniversityGeneral -
University Of MichiganManagement
Frequently Asked Questions about Leslie Dennis
What company does Leslie Dennis work for?
Leslie Dennis works for Entergy
What is Leslie Dennis's role at the current company?
Leslie Dennis's current role is Drives Operational Excellence | MBA in Finance | 18 years of process improvements.
What is Leslie Dennis's email address?
Leslie Dennis's email address is le****@****rgy.com
What schools did Leslie Dennis attend?
Leslie Dennis attended Lawrence Technological University, University Of Michigan.
What skills is Leslie Dennis known for?
Leslie Dennis has skills like Leadership, Variance Analysis, Capital Budgeting, Budgeting And Forecasting, Sap Products, Microsoft Powerpoint, Maximo, Data Analysis, Managerial Finance, Forecasting, Financial Modeling, Supply Chain Management.
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