Leslie Gresham Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Oak Brook

Responsible for providing database management, reporting and analysis. Responsible for assessing reporting requirements, and other applications using MS Access, Visual Basic for Applications, Excel and SQL, and ensuring the accuracy and timeliness of reports.Develop and maintain daily, weekly, and monthly reports to measure revenue savings across business operations and to improve the customer experience by tracking results on key initiatives and providing operational data support.Work… Show more Responsible for providing database management, reporting and analysis. Responsible for assessing reporting requirements, and other applications using MS Access, Visual Basic for Applications, Excel and SQL, and ensuring the accuracy and timeliness of reports.Develop and maintain daily, weekly, and monthly reports to measure revenue savings across business operations and to improve the customer experience by tracking results on key initiatives and providing operational data support.Work with senior management to define business metrics and reporting methodology.Develop database applications and automated processes that correct billing system errors and transform data into tools for finance and other leadership. Show less

Administrative support of area engineering and technical groups through on-going analysis of operational performance metrics. Compile, analyze and interpret daily, weekly and monthly reports to identify operational areas of strength and needed improvement. Provide findings of analysis to Director of Operations. Monitor capitol and operating expenditures. Develop and distribute required reports to provide tracking and analytical detail of capita; and operating expenditures. Facilitate… Show more Administrative support of area engineering and technical groups through on-going analysis of operational performance metrics. Compile, analyze and interpret daily, weekly and monthly reports to identify operational areas of strength and needed improvement. Provide findings of analysis to Director of Operations. Monitor capitol and operating expenditures. Develop and distribute required reports to provide tracking and analytical detail of capita; and operating expenditures. Facilitate preparation of area budgets including development of trending reports and various cost materials. Show less

Oak Brook

Reconcile materials used on capital projects. Monitor and provide inventory trending. Analyze inventory usage by product/customer. Provide inventory forecast. Track and monitor equipment movement. Prepare weekly and monthly reports for business operations and warehouse management for recommendations on identified issues. Review and make recommendations on material usage reports. Weekly contractor work order audit and auto bill invoicing.

Schaumburg

Increase and maintain our sales results within the Greater Chicago Market. Create promotions and incentives for company products and services in order to meet company goals and objectives. Upgrade and improve sales presentation, knowledge of products, services and rates and attend sales meetings as required. Ensure competence of qualified sales and retention associates through training, development and motivation. Motivate and develop enterprise sales group at call center.… Show more Increase and maintain our sales results within the Greater Chicago Market. Create promotions and incentives for company products and services in order to meet company goals and objectives. Upgrade and improve sales presentation, knowledge of products, services and rates and attend sales meetings as required. Ensure competence of qualified sales and retention associates through training, development and motivation. Motivate and develop enterprise sales group at call center. Monitor sales process and tracking systems. Develop goals and plans to ensure Sales Team Performance. Working with Network Programmers so our respective centers may reach their designated programmer sales goals. Contact person between Marketing and Customer Service regarding any marketing material that is distributed to internal and external customers. Show less

Oak Brook

Tracking expenses for Marketing Department. Manage the design, development of queries, and implementation of various marketing reporting tools. Coordinated with mail agency and corporate to provide mail list and data needed for analysis. Provide Adhoc history and metrics in preparation for subscriber budgeting. Meet with department heads to provide analysis and solutions to reporting needs. Assist manager with dispersion of incoming reporting needs among the staff of four.

Elmhurst

Compile, analyze and distribute daily, weekly, monthly and Adhoc reports. Update and maintain CSG and Cable Data database. Create CSG profiles and maintain profile security. Work with PPV, controllers, modems and converter issues. Assist manger and supervisor in special projects. Assume lead role, when manager or supervisor are unavailable.

Elmhurst

Responsible for technicians and technical operations functions. Route and schedule technician daily route. Multi-task radio, phones and walk in issues. Assumed responsibility role, when manager or supervisor unavailable.

Elmhurst

Assist customers with problem solving issues, and product information. Assist in training new employees. Assumed responsibility role, when managers or supervisors unavailable

High School Diploma, General Studies

Business Administration And Management, General