Leslie Grinnage Email & Phone Number

Lawrenceville, Ga, Us

Lawrenceville, Ga, Us

Norcross, Georgia, United States

• Manage and supervise a staff of 3 tellers supporting a major branch location• Provide oversight of operational duties, such as establishing staffing schedules, performing audits, providing input to employee performance evaluations, and monitoring compliance• Help enforce and monitor the adherence t company policies, rules and regulations• Provide guidance to tellers on customer transactions, balancing daily settlements and meeting customer needs. • Accurately prepare and submit reports, spreadsheets and regulatory documents• Assist management in recruitment and selection for positions• Train between 2-5 new tellers annually and inform staff members on compliance and policy changes• Exhibit great product knowledge and serve customers in a cordial manner to encourage service satisfaction• Complete necessary documents to open accounts, loans, and securities• Collaborate with team members to execute the daily operations of the branch• Participate in branch sales meetings, sales training and sales coaching to promote the benefits of banking with Ameris and additional services including mortgage, brokerage and commercial areas• Meet and exceed monthly goals for the branch's scorecard

Atlanta, Georgia, United States

• Collaborate with finance team on product development and R&D budgets. • Performed market research to identify the target market, market conditions, consumer behavior, industry trends and competition• Plan, manage, and execute products and product launches based on current market trends, consumer demand, competitive landscape, historical sales data and future sales goals with a 24-month timeline. • Work in partnership with marketing and digital teams to design marketing materials for company website and social media. • Offered pricing and feature recommendations to management• Communicate with customer facing teams to review consumer feedback and advice on potential formulation or product changes/development• Work closely with the CEO on developing company projects.

451 Edgewood Avenue, Atlanta, Ga

• Collaborated and met with the team to discuss trends and concepts with regards to marketing and sales growth• Oversaw and processed on an average of 40 - 60 E-commerce invoices and orders daily• Introduced new branding and marketing strategies in reference to transportation accessibility, brand expansion, versatile products and product launch events• Promoted sales, advertised and marketed throughout the Metro Atlanta area• Established a strong communicative relationship with the surrounding universities and students through college tours and social events

Greater Atlanta Area

• Led a store of approximately 2-5 employees and all aspects of retail operations• Prepared sales projections and schedules, inventory control reports, loss prevention reports and preventive maintenance of equipment• Assisted in performing human resources activities to include recruiting, interviewing, hiring, new employee orientation and training. • Collaborated on strategies to enhance social media development and sales growth• Designated inventory manager accountable for creating purchase orders and item lists and verify invoices• Posted customer payments by recording cash, checks, and credit card transactions• Developed strong relationships, on an as needed basis, with 15+ return customers per week and assist in scheduling an average of 4 personal styling appointments per month • Accomplished administrative tasks, such as responding to phone calls, emails, document/records management, and managed e-commerce

Duluth, Georgia

• Balanced cash drawer estimated at approximately $700 during opening and closing shift• Completed tasks such as placing orders for inventory, record keeping, customer service, compiling and maintaining non-monetary reports and records• Assisted in training new sales associates• Assisted in merchandising new inventory and displays on a bi-weekly basis with respect to seasonal changes, business needs and trends• Participated, created and supported in-store events related to new store openings, new product launches, and seasonal events• Met up to 60-100 customers per day and average of $50 sales per customer

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Fashion Merchandising & Apparel Design

Activities and Societies: President of D.I.M.E.S. Fashion Organization, Spring 2016

High School Diploma