Leslie Laba Email & Phone Number

Northville, MI, US

Novi, Michigan, United States

• Provide support to the store management team
• Oversee cashiers, stock associates, & sales associates
• Field customer service inquiries
• Maintain front-end displays following monthly directives
• Responsible for opening & closing store functions

Novi, MI

• Provide high-level customer service & establish relationships to cultivate a premium customerservice experience for customers
• Gain knowledge of store products to inform & advise the customer
• Work to meet store team sales goals with retail sales
• Assist with store inventory replenishment, store presentation, wine classes & tastings
• Perform digital ISP, cashier, & merchandising functions when needed

Northville, MI

Oversee daily operations and plan for future development of successful consumer electronics retail and installation company specializing in home & commercial audio/video. Acquire contracts and cultivate customer relationships to continuously build client base. Support purchasing effort through vendor analysis and selection, price negotiation, purchase.

Livonia, Michigan, United States

• Support Sales Account Management and Business Development teams in order to achieve revenue and profit to business plan and budget
• Interface with logistics to ensure no disruption of material to customers
• Manage the quoting process from RFQ to award, product launch and into production by interacting with cross-functional groups internally
• Interface with extended sales teams (other regions, sales reps.) to coordinate and track quotes by cross referencing parts, helping with target price analysis and completing projects
• Respond to customer request for parts for upcoming builds
• Product sample management and follow up

Various States

Taught and trained business owners on the "how and why" of social media and branding through engagement marketing and strategic online relationships. Increased awareness and created a social media presence for multiple businesses.

Troy, MI

Designed and developed first social media plan for division. Created social media strategy to increase brand awareness and customer relations. Completed domestic and international competitive analysis & research. Performed multiple presentations for top management.

Ann Arbor, MI

Composed, negotiated and managed government proposals and contracts. Worked closely as a liaison between client and world-class ERIM scientists and administration to win contracts through effective planning of proposals and development of contracts. Point of contact for proposal and contract clients.

Dearborn, MI

Arranged air export of goods from U.S. to various international destinations. Prepared documentation, coordinated logistics, and oversaw follow-through of exports to final destination. Relationship building and client care of domestic and foreign clients.

Southfield, MI

Market to and sign-on new doctor/physician groups to one of the top managed care networks. Responsible for provider retention and growth. Provide support, client education, and problem-solving for existing providers.

Master'S Degree, Business Admin./International Business, 3.7

Bs, Business Admin/International Business