Shift Manager And Social Media Manager
•Developed and implemented social media strategies to enhance the center's online presence and engage with the community effectively.•Created and curated content for various social media platforms, including Facebook, Instagram, and Twitter, to promote events, programs, and initiatives.•Monitored social media channels for engagement, responded to inquiries, comments, and messages promptly, and fostered meaningful interactions with followers.•Analyzed social media metrics and insights to assess the performance of campaigns and refine strategies for greater reach and impact.•Collaborated with team members to brainstorm creative ideas and coordinate marketing efforts across different channels.•Provided guidance and direction to team members, delegating tasks and responsibilities effectively to ensure smooth operations.Conducted training sessions for new hires, equipping them with the necessary skills and knowledge to fulfill their roles effectively.Oversaw daily operations, including opening and closing procedures, cash handling, and inventory management, to maintain a safe and organized environment.Addressed any issues or concerns that arose during shifts, resolving conflicts, and making decisions in accordance with established policies and procedures.