• Facilitated cross-functional leadership meetings with Engineering, Product, and Quality Assurance• Managed 30+ RTB releases annually for DevOps, TV/Bike, Web, and MarTech teams• Served as Scrum Master and Project Manager Lead for 2-3 tech teams• Facilitated all Sprint Ceremonies (Planning, Daily Standup, Review, Retro) for scrum teams• Proactively removed and escalated issues while communicating risks to projects• Created and enhanced Jira Scrum and Kanban boards for… Show more • Facilitated cross-functional leadership meetings with Engineering, Product, and Quality Assurance• Managed 30+ RTB releases annually for DevOps, TV/Bike, Web, and MarTech teams• Served as Scrum Master and Project Manager Lead for 2-3 tech teams• Facilitated all Sprint Ceremonies (Planning, Daily Standup, Review, Retro) for scrum teams• Proactively removed and escalated issues while communicating risks to projects• Created and enhanced Jira Scrum and Kanban boards for new/existing teams Show less

• Led 2 new Scrum teams, working to increase software integrations into 116 California Community Colleges and create professional development content• Scrum Master for 40+ products in Jira Next-gen• Facilitated Sprint Ceremonies (Planning, Daily Standup, Review, Retro) for both Scrum teams• Developed pivot tables dashboard to forecast annual goal progress and flag risks• Coached 2 new Product Owners on roles & responsibilities including prioritization and grooming of product… Show more • Led 2 new Scrum teams, working to increase software integrations into 116 California Community Colleges and create professional development content• Scrum Master for 40+ products in Jira Next-gen• Facilitated Sprint Ceremonies (Planning, Daily Standup, Review, Retro) for both Scrum teams• Developed pivot tables dashboard to forecast annual goal progress and flag risks• Coached 2 new Product Owners on roles & responsibilities including prioritization and grooming of product backlogs• Coached 2 Scrum teams to increase self-organization, productivity, and collaboration skills• Applied Agile Manifesto and principles as guidelines for teams• Co-developed and co-facilitated quarterly roadmap PowerPoint presentations• Facilitated weekly vendor meetings to partner on college integrations & content creation• Identified process improvements for expediting response times & close existing gaps• Implemented and facilitated adoption of new remote collaboration tools Show less

• Project management for digital key initiatives• Project coordination for Time-of-Day campaign (Phases 1, 2, 3)• Co-facilitated monthly staff meetings and developed PPT presentations• Increased team engagement & collaboration through off-site event production• Published content changes in QA and Production environments• Influenced & collaborated with stakeholders at various levels of management• Measured & presented digital channel reporting for department• Agile… Show more • Project management for digital key initiatives• Project coordination for Time-of-Day campaign (Phases 1, 2, 3)• Co-facilitated monthly staff meetings and developed PPT presentations• Increased team engagement & collaboration through off-site event production• Published content changes in QA and Production environments• Influenced & collaborated with stakeholders at various levels of management• Measured & presented digital channel reporting for department• Agile team member focusing on UX testing & research• Resolved digital O&M requests• Managed scheduling & calendaring for department Show less

• Hired and managed a team of remote content & administrative contractors• Planned, developed, and implemented content marketing strategies across channelso Led marketing planning and development meetingso Reviewed and proofread online content across web, emails, social media, etc.o Created and managed social media content via Hootsuite, MeetEdgar, Buffer, and FB page scheduling• Managed subscriptions and product sales in Infusionsoft CRM for entrepreneurs with $100K - $300K… Show more • Hired and managed a team of remote content & administrative contractors• Planned, developed, and implemented content marketing strategies across channelso Led marketing planning and development meetingso Reviewed and proofread online content across web, emails, social media, etc.o Created and managed social media content via Hootsuite, MeetEdgar, Buffer, and FB page scheduling• Managed subscriptions and product sales in Infusionsoft CRM for entrepreneurs with $100K - $300K revenues• Ran and analyzed monthly sales, marketing, and ad hoc reports to evaluate ROI• Researched, compared, and launched new software or migrated from existing system to new• Led in-person and virtual tutorials for new software including WordPress, Teamwork, and 1ShoppingCart Show less

• Resolved customer care inquiries regarding tech troubleshooting and program features• Proofread and edited communications, legal agreements, academic papers• Managed calendars for Principles & Founders with advanced features in MS Outlook, Google Calendars, TimeTrade, and ScheduleOnce• Registered for conferences, events, and speaking commitments and booked travel• Created basic Quickbooks invoices for Accounts Receivable

• Lead organizer, brand contact, and presenter for Sephora’s Green Fair (400 attendees)• Allocated and managed store inventory levels to US, CAN, and PR stores (Total 300+ stores)• Pulled Ad Hoc reporting, analyzed sales trends, and executed store level exceptionsLeadership workshops: Franklin Covey Leadership Foundations, Negotiations to Win, DiSC, Effective Meetings, Presentation Skills, Situational Self-Leadership

• Partnered with Business Intelligence team as MPA Lead to create efficiencies for role• Created and tracked Color POs for Updates, Catalog, Animations, In-store Promotions, etc.• Worked with Merchant team for sku creation, price updates, and attribute updates• Collaborated with brand partners to improve fill rates and track POs • Member of Sephora’s Green Team