• Managed all Technology related departments, including approximately 50 people across IT, Infrastructure, Front, Middle and Back end Software development and QA, Software Product Owners, Technical Services, Database, Change management• Restructured the Development team with closer workings between teams, using his proven technique he calls ‘The QA Way’, ensuring engagement with Stakeholders at all levels• Multiple business improvements to decrease costs, improve 3rd party support of systems and increase system maintainability.• Increased team productivity by 200%, whilst providing a clear agreed roadmap of 12-24 months, coping with changes at short notice• Decreasing delays in process flow and increasing productivity of the teams by redefining the Agile development process to enable QAs and Developers to work closer together and achieve together, providing both quick wins and long-term projects to aid the business success• Implemented Bi-Yearly Technology Department meetings to review the previous period successes, provide feedback to the team on the future plans for the department and the wider business, and as a side benefit to further enable the teams to build on internal departmental relationships• Provided Regular Board and Exco updates of the team, morale, performance and statistics on department programmes of work and Issue resolution rates.

Originally managing 2 teams of developers, bringing in best practice to all ways of working.Restructured to allow for the growth of the wider team from 10 to 24.Restructured to form two web teams (front-end and middleware), one back-end team with QA slicing across everything and a separate Product and Architecture team.Brought in full agile methodology and a Product Owner to manage the backlogs, sprints and business analysis of the internal stakeholders.Took an unordered backlog of several thousand then, working with the team leads, tuned to a manageable list of planned work which was handed over to the Product Owner to maintain.Took the team from zero days of planned work to between 3 and 6 months of combined BAU and project work.Made the teams self organising and gave them ownership of their sphere of influence, providing support and establishing lines of communication with the wider business.

• Enabled Product Owner’s ability to plan up to 6 months ahead, by transforming team processes whilst ensuring that knowledge was shared between teams through documentation and ‘Technical Talks’.• Led the complete regeneration of the core revenue generating product from design through to implementation in 9 months, following accessibility principles and ensuring the best possible user experience.• Improved development velocity through leading and mentoring a team of 8 with a mixture of competencies from Waterfall development towards Agile Best Practise.• Fostered a professional culture within the team, where individuals took ownership, were fastidious and proud of delivering excellence and quality.• Line management responsibilities including technical recruitment, appraisals, 121 meetings, identifying training needs, motivating and performance managing the team.• Introduced product demonstrations each sprint, recorded for later viewing by unavailable attendees, and attended by managers and staff from various parts of the business.• Encouraged and contributed regularly to discussions regarding internal process and system improvements ensuring maximum efficiency across the company. Including suggesting technical solutions to problems.• Technologies: C#, ASP.NET MVC with a web API

• Worked alongside the Head of Architecture to drive the development teams through Agile Development processes.• Improved ‘Time-To-Market’ of development work by raising team knowledge to include TFS, git, .NET Core, and SOLID principles.• Improved maintainability of systems by documenting the existing architecture for the existing and future CMS language translation integrations.• Advised developers on best practise and guided them in producing SOLID code in a Service Oriented Architecture (SOA).• Technologies: .NET, C#, ASP.NET MVC, Azure DevOps

Lead Digital Software Developer• Improved revenue by leading the design, implementation and deployment of a new Home Energy solution for the UK.• Improved Development throughput, by organising and running a 2-day review of our development processes, then implementing the agreed process changes within the development team.• Implemented solutions for the business using bleeding edge Cloud technologies including AzureRM, Azure Web Apps and Web Jobs in C#.• Improved reliability of development by reducing 4 source control systems (On Premise) into Team Services (Cloud) then introducing Continuous Integration and deployment to new and existing projects using both TFS2010 and Team Services.• Supported and maintained existing core systems alongside new projects and provided integration services for new systems.• Reduced code complexity by migrating code for existing systems into a Service Oriented Architecture.• Technologies: .NET, C#, ASP.NET MVC, AzureRM, Azure DevOps

• Integrated into an established 5-man Development and QA team based in Leeds and London, then extended that team to include 2 Offshore members (1 developer and 1 QA).• Improved time for delivery by streamlining processes for organising Quotes and bespoke Development work from request through to delivery.• Reduced complexity and improved reliability by implementing a branching methodology to be used by the team to improve maintenance and new feature delivery times.• Ensured Accountability and reliable cost attribution by introducing in-house developed tools to log time effectively.• Designed and implemented with the team an internal Development Portal for facilitating various Development processes, such as Sprint rollover, Development Emails to business on sprint progress and Support Ticket progress, simpler creation of TFS Work Items using TFS API.• Organised, scheduled and ran a ‘Bug Party’ encouraging the entire business to get involved with testing the main product, end to end, to find hidden issues in a long running product.• Technologies: C#, TFS, ASP.NET MVC with a web API.

• Succeeded in bringing two disparate teams (Bolton and Sheffield) of developers and testers to work as one cohesive unit working with BA and Product Manager to move the product forward.• Improved Team abilities by introducing New Agile Processes to the team.• Improved reliability through building an infrastructure for development with Virtual Machines for QA, UAT, Build Server with continuous integration using Jenkins and automated source control of databases.• Reduced technical debt through migrating the version control system from SourceSafe into SVN and training the team.• Improved team delivery by maintaining priorities for development and planning workloads for smooth running of the team.• Enabled quick return of quoted work for clients by introducing a ‘price matrix’.• Reduced risk through building a team skills matrix to enable identifications of risk areas.• Technologies: C#, ASP.NET MVC with a web API, Visual Basic

• Reduced technical debt by implementing new streamlined development process and working closely with other internal groups to identify key areas of concern for change.• Ensured key internal development work focused on delivering value, by working with other departments to schedule internal development work in line with new formal processes.• Improved system deployment reliability by implementing a new continuous integration build and release system using TeamCity.• Improved and maintained ISO9001, ISO27001 processes by implementing improved company development processes.• Raised additional revenue by implementing new functionality for an existing product base to be used by both internal and external customers, whilst ensuring the continuation of service.• Reduced costs through licence renewal and sourcing replacements of various key business tools.• Oversaw the smooth running of team members through a managed workload.• Project managed Capital Expenditure of the Development team and reporting for CFO.• Architected and, as part of a team, redeveloped a core product of the business in line with customer requirements using C#, ASP.NET MVC with Razor syntax.

Designed and implemented a SOA system which would be used as an industry standard communication mechanism between IVA Providers and major creditors.

Coding in c# and managed C++Implementing Sandcastle for the help documentationWriting techincal documentation to support the new .NET API

Developing in c#Forming Technical specifications following on from an agreed spec.Implementing niche areas of the SSP key product Insight.Mentoring junior member of staffAdvising on changes to the systemCoding fixes to existing parts of the system

Developing softaware addons for the Everest product, for our clients.Developing bespoke solutions for clients and the parent company Easy Computers.Full project lifecycle experience on all projects.Implementing the CommIdea credit card payment system in code as well as the installation of handheld devices to the shop counter.

• Developing in Visual C++, MFC, C, C++.• Building the client side of client/server’ systems known in the industry by its product name of ‘DEALHub’.• Specifying, designing, then developing new applications to serve client requirements, and fitting in with an existing infrastructure.• Building software intended to function on the busy trading floors of investment banks.ACHIEVEMENTS:• Advanced my knowledge into SQL Server after attending the Microsoft Course, then qualifying MCP.• Developed new products and additions to the DEALhub family.

• Working on concurrent multiple projects, programming in Visual C++, MFC, C, C++ and COM.• Building products interacting working with 3rd party products like Crystal Reports, SQL Server and MSDE.• Building software that talks directly to BACS own BACSTEL-IP service for the transmitting and relaying of payments and transactionsACHIEVEMENTS:• Advanced my knowledge into ADO.• Provided Development support on existing product range and developed new additions to these products• Developed new products as part of the team

Systems Developer/Developer/AutoCAD Software Engineer• Working on concurrent multiple projects, programming in Visual C++, MFC, C, C++ and COM.• Designing product database including methods for accessing data.• Building and testing APIs for product range.ACHIEVEMENTS:• Built complete systems linking with Biometric SDKs from companies including Siemens and BioLink, including storing/retrieving raw data from databases.• Organised and controlled testing procedures and plans for entire software product range.• Nominated company representative at meetings throughout Europe on an ad hoc, short notice basis.• Attended training sessions from AutoDesk to facilitate development of additions to products.

• Tasked with the development of a client application of a client server system (Wembley Ticketing System) using a combination of languages including C, C++ and Visual C++/MFC.• Building applications around databases, eg SQL Server and Access.ACHIEVEMENTS:• Developed client-end of system using Object Oriented language (Visual C++).• Derived new controls, classes and data types from existing MFC classes.• Developed additions to system using rapid prototyping methods.• Comprehensively tested code to ensure smooth running.• Developed a basic method of version control between personal and other team members’ code.• Improved visual aesthetics of client application through redesign of user interfaces and their intersection.• Organised and formulated a documentation system for existing VCC++ code.• Designed layout for a basic but useful form of development release notes.

• Writing HTML pages and developing Perl CGI scripts.

• Building a development network for both current project and as a tie-in to degree project.• Developing, in Visual C++, a program to view information stored on the main database, linked to a new separate database, relating to mini-cab drivers.• Writing many smaller programs in numerous languages.• Assisting colleagues within the IT department in machine repair and ‘network cabling’.ACHIEVEMENTS:• Primarily working with NT Server and Workstation, Linux and Win95/98, built a network of five machines and installed NT Server as a password/file server.• Installed Linux to hold user accounts and an Informix database to be accessed by Perl CGI scripts.• Set up Samba on Linux, using NT Server as the user authenticator for Network Neighbourhood.

Internet Support Engineer