• Promote upcoming programs and events using social media platforms for cross promotions• Create posts, write captions for social media using Canva, Facebook, and Instagram• Write Spotlight newsletters for upcoming events using Constant Contact• Set up meeting room for special events• Assist with off-site programs, such as Trunk or Treat• Assist patrons with searching for books and materials, using the copier/printer, and ordering materials within the library system

• Manage relationship with Authors to confirm convention booth engagements, coordinating Airbnb arrivals, and signed documents• Drafting and Editing marketing copy/content writing assignments • Manage book inventory and additional book-related merchandise • Organize the transportation of product and persons to sales sites • Support on-site special events such as flash sales and filming pop up interviews with authors• Attend, participate, and film panels for social media platforms• Capture photos of books to promote on social media when inventory is low or to feature an author

Co-author with Janice Sommers, writing our series, the Amulet series

• Collaboration with Client Account Management team to provide expertise on Program Setup and configuration changes for claims processing business rules• Participation as Subject Matter Expert in client facing discussions related to setting business rules• Work closely with internal IQVIA cross-functional teams to ensure successful and timely program implementation• Assisting with review of requirements for custom implementation requests, provide guidance on creating real world scenarios for requirement clarity• Monitoring requests for claims investigations and escalate as appropriately while provide recommendations for program improvements or adjustments as needed• Maintain and communicate appropriate SLAs for programming changes• Managing and setting priorities for all claims engine configuration work requested• Ability to work through conflicting priorities• Communicating with the account teams on the status of programming efforts to ensure client expectations can be set appropriately• Maintaining and/or developing documentation to be utilized by the account teams related to business rule programming• Meeting attendance of both internal and external (client facing) as requested to provide feedback, knowledge and consulting• Coordinating with outside vendor for setup and execution of payment account programs (debit, EFT)• Use system reporting tools in PHI environment to assist with QA• Adhere to established work instructions and standard operating procedures related to assigned tasks

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare - and human health - forward. Together with the companies we serve, we are enabling a more modern, more effective, and more efficient healthcare system and creating breakthrough solutions that transform business and patient outcomes.• Identified and provided documentation of process inefficiencies; spearhead cost savings initiatives• Utilized LeanSixSigma learnings to reduce waste and increase efficiency• Created SOP's, flowcharts, and communications for current and updated processes• Analyzed business requirements for new and existing clients to translate into process detail for implementations• Assisted with launches, migrations, and new product implementations• Analyzed processes and work with team leaders to identify areas for improvement• Responsibled for developing new processes, refining existing ones, and standardizing all processes across teams• Delivered polished and well-versed information and presentations to internal and external clients• Provided process expertise in client meetings during all phases of a project's life cycle• Worked across corporate departments to ensure new processes can be supported by company infrastructure

• Provided superior customer service to representatives and speakers by communicating effectively through incoming and outgoing phone calls, emails, and faxes.• Supplied Pharmaceutical Sales Representatives with full service meeting planning support.• Managed relationships with representatives to confirm speaking engagements, venue preferences, and travel preferences for speakers.• Arranged for distribution of meeting information, including, but not limited to, program invitations and event packages.• Coordinated with venues to ensure that all meetings follow strict compliance regulations.

• Established the School's strategy for low-touch daily communication updates: o Founded the School's Instagram account o Managed multiple daily Facebook page updates regarding school activities and research topics such as pedagogy, education, and parentingo Detailed a plan to increase Facebook audiences through community relationship-buildingo Created a multi-platform workflow for social media posting and confirmed all postings were in compliance with the social media strategy• Refined the following high-touch relationships: o Developed and actuated a new plan for increased advertising saleso With the guidance of the larger administration, utilized social media platforms to identify and promote non-traditional avenues to increase student enrollment and word-of-mouth referrals• Wrote press releases showcasing social events, fundraising activities, achievements by teacher, students or staff, and highlighting the history and traditions of the School

The Frances and Herbert Brody Pre-School of Temple B’nai Or offers creative, modern learning in a warm, nurturing environment. Our developmentally, appropriate programs are available for children 2 years through 5 years (Pre-Kindergarten). Our certified and experienced staff provide age appropriate programming to ensure every child receives an exceptional education. Focusing on the emerging abilities and awareness of each age group, we have tailored our curriculum to include activities which foster cognitive, sensory, gross motor, and fine motor skill growth. Our goal is to provide diverse activities that engage each child’s learning style ultimately resulting in Kindergarten readiness.Responsibilities:• Communicationo Identified and prepared worksheets supporting classroom learning outcomes for students to take home and utilize with parentso Organized and verified official documents and forms returned by parents• Learning Environmento Ensured learning environment compliance with safety requirementso Identified and provided learning materials for classroom activitieso Provided individualized care to students throughout the day for the purpose of generating emotional stability and intellectual engagement in each child• Health and Safetyo Developed engaging activities for physical education and playtime o Inspected all catering, and student lunches and snacks to meet the School's strict No-Nut policyo Managed the balance between the student's need for independence with safety protocols in outdoor and free play, and while traveling internally and externally• Coordinated with all primary teachers to attain the knowledge and capability to assist in any classroom as determined by emergency or unexpected circumstance

Temple B'nai Or is a Reform synagogue and a welcoming, diverse and caring community dedicated to serving God by serving others and connecting the values and visions of the Jewish People to our lives today. Together we share the joys of Jewish life, sing the spirit of the Jewish soul, explore the meaning and depth of Jewish learning, celebrate the wonder of Israel, and pursue our vision of Tikkun Olam.• Meeting Logistics and Onsite support: Actualized detailed pre-event preparation to minimize event-day complications including but not limited to: o Procuring permits for events of varying size and complexityo Securing vendors and coordinating deliveries and material set-upo Developing unique catering menus specific to each event o Providing on-the-ground support for events and actively trouble-shooting problems as they arise• Marketing & Communications o Collaborated with graphic design team to produce event posters, invitations, and announcementso Approved copy for flyers for the High Holy Days and similar high-impact materialso Wrote press releases and advertising text for external distribution to local media outletso Provided leadership in the ideation of new avenues for fundraisingo Managed relations with event vendors, increasing the number and variety of relationshipso Sold advertising space in annual Membership service directory to a wide variety of business and services• Administrative Supporto Provided general office support and assisted Director as requiredo Drafted correspondence and created templates o Maintained inventory of supplies for the administration and teaching staff

Operating globally, Arya International is a charitable dance and entertainment organization, dedicated to teaching South Asian dance techniques, music, singing, and acting to students of all ages. Our goal is to encourage our current and future generations of South Asians to learn, respect, and admire our rich culture in the performance arts.• Facilities Management & Eventso Coordinated the scheduling and acquisition of teaching spaces over a 50-mile geographic area o Acquired space for three-day summer intensive campso Provided on-the-spot assistance and proactive problem solving, on site, for large-scale productions and corporate events spanning 15+ hourso Assisted with yearly events, including setting up backstage venues and handling V.I.Ps• Accounts Payableo Provided customers service and account assistance to parents and guardians of studentso Maintained continuing and created new customer accounts via software Studio Directoro Generated invoices for classes, rentals, special events, and product sales for both individual customers and other vendorso Enrolled students in classeso Encouraged the sales of corresponding or related services to parents calling in with questions or account issues. • Administrative Supporto Performed general office duties such as resolving customer complaints and answer common questions; sorting and prioritizing delivery and mail; and notifying executive staff of instructor concerns or absenteeism. o Drafted office correspondence and emergency announcementso Managed and performed daily office functions, such as keeping up to date multiple location and class schedules, and supporting emergency notifications for schedule changeso Maintained inventory of supplies for the administration and teaching staff

Vision Events Inc specialized in the retail brand development of our clients' products through merchandising services and grass roots promotional events.• Research & Saleso Created a large knowledge base of available merchandise and a variety of promotional campaigns to develop enhanced sales strategies with coordinating product teamso Managed extensive inventory for a multitude of products, invoiced sales campaigns, and receiving new producto Coordinated and traveled with a variety of sales teams to manage a continuous rotation of twelve-day product campaignso Organized the transportation of product and persons to sales siteso Supported on-site special events such as flash sales and tastings• Office Supporto Ensured smooth communications between the central offices and sales teamso On a daily basis, connected the appropriate central office and sales team to ensure compliance with the company's professional development arco Provided customer service and correspondence to host vendors