Leslie Stenquist Email & Phone Number

La Grande, Or, Us

La Grande, Oregon, United States

• Running reports using Service Now and/or Power BI. Export data to Excel to data mine as requested.• Track the daily work completed by service technicians across the country for PC Refresh Team.• Watch for trends in work completion rates.• Schedule service technicians to meet with clients.

Oregon

• File documentation with OR Department of Justice on behalf of RMEF to ensure fundraising events are in compliance with state laws & regulations.• Provides high-level administrative support to Regional Director and RMEF chapters within region; including ordering, receiving, inventorying materials and supplies. • Data entry into online databases and Excel workbooks for membership sales, event package tracking, etc. Track money spent on event as well as FMV and winners of prizes, which was reported to State of Oregon.• Represented the Foundation in various volunteer roles at events ranging from membership drives, Sportsman’s Shows, Big Game Banquets, and others.• Interacting with the public and customers in fast-paced environments to check-in/out attendees which was comprised of recording members information and various financial transactions including membership and ticket sales, final bill settlement and recording of all sales for individuals and corporate attendees.• As Ticket Chair, coordinated logistics for attendees for large fund-raising banquets and events.

• Coordinate with Hewlett-Packard technicians for completion of technology surveys performed at Wells Fargo locations. Used spreadsheets to determine which surveys were completed, time it took to complete survey, and communicate with technicians, branch locations, and branch managers via email/phone to resolve problems with incomplete and late surveys.• Track surveys from implementation to completion to compile data for analysis. Determine high-risk locations for follow-up by Wells Fargo technician. Sorted data into Excel and Access for review and to categorize different risks.• Coordinate tracking of software to servers for data migration. Create pivot tables and Tableau tables showing software flow & server size/power usage. Attended bi-weekly meetings via Skype to help workshop ideas for implementation of data migration.

Tulsa, Oklahoma Area

• Prepare sales quotes of non-standard products for external and internal clients.• Works closely with engineers to ensure product is designed to customer's specifications.• Tracks the order throughout entire lifecycle (from quote, drawing, receiving POs, manufacturing, testing, and delivery) while maintaining open communication with relevant departments, third party stakeholders and the customer. • Utilizes Crosby software as well as customer specific software and websites as required to meet customers’ needs and ensure satisfaction.• Analyzed customer purchasing data in the company’s Gold Deployment Project (GDP) Team to assess manufacturing/company issues. Then proceed in think-tank group to find resolutions to problems, and ensure successful, on-time, completion of the project.• Continues to serve in QA Department as needed as a QA expert on databooks and CertPro.

• Confirms quality statistics, measurements, MTR’s, and numbers for all company products (per the product drawing) and prepares required paperwork to be transmitted electronically to the customer. Determines whether product needs 3rd party witness as well as when it is complete and ready for shipping.• Specializes in document control; prepares databooks and other documents for customers, ensuring ISO standards as well as all other applicable laws and standards are adhered to• Responsible for writing local and national procedures, from researching and validating processes, to organizing, writing, and testing written procedure.

Owasso, Ok

-Admissions for ER and One Day Surgery; greeted, admitted, verified insurance, collected payments.-Responsible for receiving calls and directing them at the hospital switchboard. Monitored the security system and checked for patient alarms.-Receive, organize, and scan patient files in medical records. Determine release of medical information.-Verified insurance eligibility for patients medical treatment.

Tulsa, Oklahoma Area

-Team Lead for Customer Service, with four direct reports. Responsible for handling patient escalations, both on the phone and in person.-Responsible for finding discrepancies in patient accounts. Coordinate with the hospital mainframe and doctor offices to determine correct patient information.-Receive payments from both patients and insurance companies and applied money to patient accounts, while determining any write-off amount.-Responsible for appealing denied pathology claims from insurance companies and collecting additional funds.-Inventory control for departmental office supplies.

Clarksville, Tennessee, United States

Provided support for 5 on-site Insurance Agents. Answered phone calls, greeted customers, accept payments, assist in processing Work Comp & Auto Insurance claims. Administrative support provided for company owner.

Tulsa, Oklahoma Area

-Worked as Underwriting Secretary for Commercial Fire Department in the OK/KS Regional Office. Maintained records & schedules for 20 underwriters (10 for OK, 10 for KS) as well as 8 Field Underwriters (4 for OK, 4 for KS). - Letter Writing Coordinator- Coordinated travel arrangements

Hs Diploma, B

Activities and Societies: Band, Drama, FCA

Business/Office Automation/Technology/Data Entry, A