• Mentor early career employees in ServiceNow's internal mentorship program.• Provide guidance on sales strategies, customer engagements, and career development opportunities.

• Provide strategic leadership to clients in the financial services sector, managing executive relationships to achieve financial targets.• Develop clear roadmaps and built capabilities for outstanding customer experiences across clients and ServiceNow teams.• Oversaw worldwide development of assigned accounts, deploying resources and building deep multi-tiered relationships.

• Developed relationships with multiple C-suite personas across all product sales to drive business growth.• Orchestrated an account strategy while leading a virtual team to ensure client satisfaction and success.• Acted as a trusted advisor to customers, guiding them on digital transformation initiatives for optimal results.

• Consult with VP and C-level executives to maximize the value they receive from Gartner's products and services by collaborating to create an effective enterprise wide strategy.• Provide the highest level of customer service through superior account management.• Develop and maintain strong relationships with key customers in select industries and prepare various vertical market strategies to assist clients in meeting their corporate objectives.

• Work closely with IO Sales Leadership and Client Executive Management to gain an in depth understanding of clients needs and evolving business direction in order to create customized IO solutions tailored to those needs globally.• Develop and maintain excellent relationships with key customers, including Goldman Sachs and the Securities and Exchange Commission. Prepared various vertical market strategies to enhance growth.• Ensure compliance to all management reporting requirements and monitor work according to company policies.•Facilitate and develop various projects to ensure optimal customer delivery for both domestic and international locations.• Integrally work with internal departments to ensure timely delivery of contracted services and resolution of any issues that arise.•Coordinate with operational staff and ensure all work according to customer requirement at multiple sites.• Developed sales strategies in coordination with product and sales teams.

• Achieved monthly, quarterly and annual sales quotas..• Communicated the value proposition of IO, via verbal and written presentations, to any qualified prospect on the phone and in person. including leading tours of our facility.• Networked in community events, professional associations, and trade shows to generate name recognition & leads..• Conducted on-site briefings and tours of IO’s data centers.• Gathered and assessed customer requirements and turned them into sales quotes and proposals in a timely and effective manner.• Maintained an accurate pipeline and forecast within Customer Relationship Management (CRM) on a weekly basis.

• Communicate Xerox strategies and direction to key customer decision makers.• Responsible for prospect development, sales calls, product demonstrations, proposal and bid preparation, and delivery of C-level (CIO, CFO, etc.) presentations.• Position Xerox solutions to demonstrate how they contribute to improvement in customers’ key business/financial measures.• Developed and maintained positive working relationships with a network of peers, business leaders and customers.• Delivered sales activity sufficient to support over achievement of quota and 100% customer satisfaction for the full range of Xerox products and services. • Over achieved quota both years. Qualified for Par Club.

· Served as the trusted adviser on services, solutions and products that address the client’s business challenges.· Developed value proposition that addresses the business impact production color solutions have on graphic communications and in-plant operations.· Provided support and input in RFP responses, business case analysis, risk profiles and statements of work· Coordinated production color focused events for customers and training for Sales Executives on the Production Color product line. · Over achieved quota both years. Qualified for President's Club in 2000.

• Acted as the subject matter expert on services, solutions and products that address the client’s business challenges while differentiating Xerox from the competition.• Developed value proposition to address the business impact that networked production solutions have on in-plant operations and ROI.• Provide support and input in RFP responses, business case analysis, risk profiles and statements of work.• Participated in longer-cycle and technical aspects of negotiations, partnering with solution architects as needed.• Over achieved quota and qualified for Par Club.

· Served as the trusted adviser on services, solutions and products that address the client’s business challenges.· Developed value proposition that addresses the business impact production color solutions have on graphic communications and in-plant operations.· Provided support and input in RFP responses, business case analysis, risk profiles and statements of work· Coordinated production color focused events for customers and training for Sales Executives on the Production Color product line. · Over achieved quota each year. Qualified for President's Club in 1997 and 1998.

· Sales specialist and subject matter expert responsible for selling the entire Xerox solution portfolio.· Responsible for application development, customer retention, territory penetration and volume and revenue growth in customer and non-customer Graphic Communications accounts.· Over achieved quota every year. Qualified for President's Club in 1994 and 1995.

· Responsible for generating new customers in small to medium sized accounts within zip code 10013 in NYC. · All sales were new business only, no customer base was provided. Ranked #1 in NYC and qualified for Presidents Club.