Leslie Wolfe Email & Phone Number

Cedar Rapids, Ia, Us

Cedar Rapids, Iowa

Operations ModernizationRelationship Manager for the Professional Industrial & Manufacturing Engineering (PrIME) Rotational Program (December 2022 - present)Process & Discipline Excellence (Nov 2018 - December 2022)Manage tool & process improvement projects across strategic business units within Collins Aerospace manufacturing, as well as special event planning.ORGANIZATIONAL EXCELLENCE/ KNOWLEDGE & DATA SOLUTIONSQuality Learning & Development (April - Nov 2018)QL&D Course Scheduling, Instructor Certification Database, Organizational Excellence Metrics reporting.

Cedar Rapids, Iowa

QUALITY/ PRODUCT ASSURANCEAirbus Customer Quality (Oct 2016 - April 2018)Responsible for all the third party Airbus OEM (production) and FYIS removals and Root Cause Corrective Actions (RCCA). Coordinated with many different product line teams to meet customer expectations. Reported status of all OEM removals to Airbus by working with SCQA (Supply Chain Quality Assurance), Program Management, Subcontracts and Engineering to gain information on containment, failure analysis, root cause investigations, corrective action implementation and validation. Created 9S/ 8D Corrective Action steps for requested removals. Responsible for assigning, managing and closing all tasks within third party Action Requests (ARs) in SAP. Supported third party Airbus products in nameplates, finished goods and shipping. Participated in monthly Customer Satisfaction Cadence reviews as well as BEST Team meetings between Rockwell Collins and suppliers.Boeing Customer Quality (Jan 2014 - Jan 2017)Focal to internal and external customers for Component Review Board (CRB) and Component Reliability Collaboration (CRC) meetings with Boeing. Created, coordinated and managed monthly CRB & CRC presentation material for Boeing’s 737, 747-8, 767, 777 & 787 programs. Maintained customer requirements, worked with QE’s, LCVSM’s and PM’s to ensure product data was accurate and up to date. Manipulated large data sets to reflect most recent removal activity and analyzed product data for errors. Created OEM & FYIS Acceptance Rates charts, top removal drivers charts and multiple quality reports. Facilitated the CRB/CRC Dry Runs. Supplier Accelerated Dashboard focal, LMS admin for courses related to MRB approval.

Cedar Rapids, Iowa

Executed project implementation plans, coordinated all internal & external work for client websites and conducted product launch. Owned client relationships and maintained daily communication with hospital clients. Created and presented project plans, status reports, estimates and proposals. Ensured work was completed according to requirements and timeline, managed client expectations, deliverables, project profitability and monthly billing. Developed technical training and provided technical troubleshooting to clients. Performed detailed testing of product upgrades and software releases. Operation Overnight participant and served as member of the eHealth Symposium planning committee.

Cedar Rapids, Iowa

SPECIAL OPS PROJECTProvided administrative and technical support to engineering project and program management for the Special Operations Aviation (SOA) Common Avionics Architecture System (CAAS) U.S. Army government program. Mentored engineers in Change Control Process and oversaw the process as Change Control Board (CCB) administrator. Point of contact between engineers, managers and customers for all software and documentation changes and defects within the Change Tracking System database. Analyzed projects by creating queries to track, analyze and report the trends and status of problem reports. Facilitated and managed the tracking and maintenance of the program project schedules, action items, risk register, bid proposals and milestone performance. Lead transition from Rational Apex to ClearQuest. Collaborated with all levels of management and U.S. Army customers.

Hiawatha, Iowa

Assisted and supported category profit/loss and direct response sales activities for the Print, Home, Reference, Utility and Religion categories of one of the nation's leading software companies. Aided management in direct-to-consumer marketing through direct sales channels such as catalog, direct mail, web store, email, outbound telemarketing, technical support and customer service. Served as resource to all channels regarding product information. Reviewed and edited all campaign copy for direct marketing channels; verified proper use of product information. Tracked campaigns and analyzed sales results.

Hiawatha

Implemented direct mail campaigns through pre-press department, scheduled projects with creative department; assigned internal deadlines based on mail date and workload in creative. Reviewed deadlines, communicated changes, monitored workflow and prioritized projects within creative. Routed all creative components internally through the company and externally to third party vendors and legal department. Managed daily status of projects to ensure expected deadlines were met. Coordinated printing and final proofing of direct mail projects with printing vendors.

Cedar Rapids,Iowa

Designed and produced printed sales support materials, communicated with external graphic artists/printing vendors regarding design & reproduction of sales support materials. Calculated prices for all yellow and white page ads, coordinated and distributed support material to sales departments. Resource to all employees regarding sales support materials and market information.

Cedar Rapids, Iowa

Consulted clients on yellow/white page advertising for various McLeodUSA directories, established daily client communication with revenue/non revenue accounts and designed effective advertising programs.