I guide teams to design user-centered experiences so that people get to where they’re going (mapping), can book a ride or make ends meet as drivers (payments), get help when they need it (customer support), and ensure they’re on a safe platform where people are who they say they are (identity and integrity). I do that by working with leaders and coaching designers to prioritize solving acute pain points for riders and drivers that lead to the biggest business impact.

Oversaw product design for the B2B side of OpenTable, coaching emerging design leaders in management and non-management leadership tracks, identifying opportunities and collaborating on product vision and strategy with cross-functional leaders

Embedded with client product development teams to validate, design and launch products from 0 to 1, created lean experiments to understand user pains and competition, worked with product managers to assess business opportunities and constraints, conducted generative and evaluative user research, designed wireframes, mockups, components, illustrations, and high fidelity visuals

Created high-fidelity wireframes and screen level interactions for web, tablet, and mobile applications, performed usability testing of prototypes, created user journey artifacts to clarify workflows and build greater user empathy

Art directed and managed design and production of interactive graphics, developed product goals and personas with internal team and key stakeholders, led usability testing of prototypes

Founder and designer of jewelry, accessories, and home décor line committed to local production and using eco-friendly materials such as vegan suede, wool felt, and bamboo ply

• Produced handouts for distribution to community health clinics and providers• Coordinated communication between advisory committees, consultants, and partners• Assisted in the preparation and submission of grant proposals• Organized and maintained project records, files, and resources

• Coordinator of web content and print materials advocating greater flexibility and servicesto juvenile justice advocates and funders• Revised and updated policy reports with new data from federal and state correctionalreports and budget analyses• Drafted web and press materials to media outlets to promote programs and policyreport findings• Facilitated hiring of interns to aid in database management and policy writing• Edited and performed policy research for grant proposals