Leslie Zacks Email and Phone Number
Head of Strategic Product Management Practice - Early and Mid Stage Healthcare Technologies at
@
Eliciting Insights
St. Louis, MO, US
Leslie Zacks's Location
Greater St. Louis, United States
Leslie Zacks's Contact Details
Leslie Zacks work email
- Valid
Leslie Zacks personal email
n/a
About Leslie Zacks
Strategic Product Development & Management Head/Vice President specializing in Strategic Planning, Enterprise Solutions, and Healthcare Information Technology. Have demonstrated success designing and deploying innovative products in rapidly growing markets. Have consistently exceeded revenue growth targets through exceptional/impactful communication, investigative skills, change management, and cross-functional collaboration.► Have deep and specialized experience in the healthcare IT sector.► Provide a 360⁰ business perspective to formulate coherent product strategies aligned with customers’ business outcomes. ► Develop/launch software products for the healthcare IT market in North America, APAC, and EMEA. ► Ran HighTail Group, a consultancy focused on the emerging product management needs of small to mid-sized healthcare tech companies.► Provide practical, process-driven solutions to problems companies commonly encounter during the three phases of a product lifecycle: innovation/investment strategy, new product introduction, and roadmap management.► Focusing on tactical execution, I assess product management-centered challenges, recommend process improvements and implement solutions to increase product team effectiveness and credibility.► My track record in healthcare IT is key when working with clients for near-term improvements. I've overcome product management mistakes and challenges and I offer a vast toolbox of case studies from which to draw. My industry network is a valuable asset to clients who, beyond product management leadership and tactical improvements, may seek partnership and networking for hiring purposes.CORE STRENGTHSAgile Methodology, Pragmatic Marketing, Strategic Alliances, Project Management, Usability Requirements, Vendor Management, Product Lifecycles, Extensive Experience in North American/European MarketsABOUT ELICITING INSIGHTS. Working with your organization, we: Identify true market needsDevelop a blueprint for accelerating growthAlign your roadmap with your strategyLearn what your market will payDiscover factors drive purchasing decisionsUnderstand your clientsReveal your current/upcoming competitionUnderstand white space/growth opportunity- We talk to the decision-makers in your target market to gain insights for better decisions- Our Insights Platform combines market intelligence and healthcare executive insights to get the data you need- We are exclusively healthcare experts- We serve US/global tech companies, service vendors, private equity firms, investment banks, and financial services firms
Leslie Zacks's Current Company Details
Eliciting Insights
View
Head of Strategic Product Management Practice - Early and Mid Stage Healthcare Technologies
St. Louis, MO, US
- Website:
- elicitinginsights.com
- Employees:
- 8
Leslie Zacks Work Experience Details
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Head Of Strategic Product Management Practice - Early And Mid Stage Healthcare TechnologiesEliciting InsightsSt. Louis, Mo, Us
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Head Of Strategic Product Management Practice - Early/Mid Stage Healthcare TechnologiesEliciting Insights Jan 2023 - PresentGreater St. LouisEliciting Insights' delivers healthcare clients' strategic market insights to expedite growth.►Work with digital health clients in Population Health Management, Continued Medical Education, Data Integration, & Medication Management to guide early-stage product management governance, establish best practices, fill product leadership gaps, and deliver on critical-path growth initiatives.►Lead product strategy, define/delivery strategies to support client products sold to providers, health plans, and risk-bearing entities►Collaborate across client organizations, overseeing strategy solutions to increase profitability of existing products and introduce/develop new products to increase market share/deliver profit potential►Lead associated product lines from strategic planning to tactical activities►Define key value proposition/positioning for products►Understand, prioritize, communicate product priorities in terms of business value►Develop/implement commercialization/launch plans for products, working with key departments to execute►Drive/coordinate complex product priorities and plan/lead new product launches from inception to post-launch►Partner with market/segment/product leaders to create a roadmap/set priorities►Work with Engineering and Business Analysts to define product release requirements/ensure the successful release of enhancements/new products►Work with Marketing to define go-to-market strategy, product positioning, pricing strategies/execution. Create customer-facing documentation/presentations for sales teams to help them sell/compete effectively►Lead "build versus buy versus partner" analyses for new offerings/markets for product lines►Provide 1-to-1 coaching, feedback, support to clients. Participate in training►Keep clients apprised of processes/outcomes►Held contracted product leader roles with Sansoro Health, Teletracking, Maryville Consulting Group, Washington University Innovation Lab independently until hired with Eliciting Insights
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Vice President, Healthcare Product Operations / Lifecycle Management OrganizationSignify Health Nov 2021 - Oct 2022Greater St. LouisSignify Health's healthcare platform leverages advanced analytics, technology, and nationwide healthcare provider networks to create and power value-based payment programs.► Recruited by the CPO/CEO to establish product operations and lifecycle management team to address challenges in product investment strategy and discipline during a time of rapid growth. Within 30 days, developed an 18-month change management roadmap to establish product innovation pipelines for organic growth, regular quarterly business review cadences, and a strategy for training and tools required for success► Assessed the company’s state and worked collaboratively to establish a vision for the PLMO to drive excellence in PLM processes, systems, and performance► Built a world-class PLM team with influence across the organization to ensure high-level goals/objectives were met► Developed a 3–5-year roadmap of process/system improvements and charted a path to execute against it► Balanced strategic thinking against tactical execution of shorter-term deliverables► Thrived in a fast-paced, complex, often ambiguous environment where innovation reigned► Maintained dialogue with Product Management to understand evolving requirements with respect to tools and standard practice; collaborated with technology colleagues to manage tool configuration► Established a strong foundation of standards, protocols, and best practices► Defined communication/development plans for the adoption of best practices► Provided technical guidance on approaches for novel technology, effectiveness, visualization of performance metrics, and analytical/functional testing► Stayed current with industry trends/technologies to keep the company at the forefront of managing a product enterprise► Delivered complex cross-functional initiatives; led/integrated acquired assets into the company; solved market-level problems► Worked with AHA, Jira, Miro, Clickup, Google Suite, and Microsoft Office Suite to perform duties -
Vice President, Product Management - Patient Access/Revenue Cycle Portfolio, Content DevelopmentNthrive Jan 2020 - Dec 2021Greater St. LouisFinThrive creates integrated technology that adapts with the needs of healthcare professionals to free them from complexity and inefficiency. Its end-to-end revenue management platform provides financial teams and stakeholders with greater reliability and control to deliver better outcomes.► Led a product management portfolio comprised of three major product families and a large content development team focused on patient access and revenue cycle management tools.► Managed a high-performing team of 60+ comprised of product managers, business analysts and a large content development and delivery team.► Continuously improved product management team’s impact and productivity, building a culture of excellence.► Collaborated with C-Suite, PMs, Engineering, Design, and Data to create, plan a company-wide product roadmap.► Developed a team of product managers, designers, and data analysts to support business growth.► Maintained the product roadmap, and clearly communicated goals, roles, responsibilities and desired outcomes.► Worked with cross-functional teams to get buy-in/approval/guidance, including lines of business, Operations, Legal, Compliance, etc.► Guided creative brief and influenced design to ensure an intuitive UI/UX.► Defined, monitored, and tracked KPIs and developed clear point of view on insights to present to leadership.► Make appropriate tradeoffs to optimize time-to-market.► Built and maintained annual release plan, manage feature delivery from discovery to validation in production.► Gathered information and led subsequent product design, creative, development, and testing activities.► Prioritized and pursued the highest impact opportunities using data to back up your decisions.► Collaborated with the CEO and CTO to create an annual release plan that delivered on goals.► Worked closely with Product, Engineering, and Design teams to build and test products.► Closely monitored, measured, and interpreted key metrics across the organization. -
Independent Consultant - Strategic Partnerships, Product Management/Leadership/LifecycleMultiple Healthcare It Companies Mar 2018 - Jan 2020Greater St. LouisServed in long-term contracted strategic product leadership roles with Sansoro Health (startup), Teletracking, Eliciting Insights, and others. Primarily focused on product leadership, product lifecycle management, and voice of the customer research with companies looking to expand market footprint and establish product management discipline within the emerging team. The consulting practice was wound down after being offered a permanent role with nThrive in late 2019.► Employed a proven track record of managing products, and innovation, coupled with a general curiosity and drive for building great products to successfully launch several healthcare technology products.► Utilized extensive software product management and healthcare data management experience in the performance of duties.► Displayed strong product and market experience in selling and strategic partnership with major health plans and healthcare technology organizations to support client success.► Consistently grew new and existing healthcare data solution product lines including working with Health Plans, Accountable Care Organizations, and Long-Term Post-Acute providers amongst other medical/healthcare organizations.► Continuously used advanced data technologies and various enterprise software products through the entire product lifecycle, from gathering initial requirements to the eventual product release and rollout► Managed and mentored product team, utilized and coached on Agile methodologies/practices, and employed solid SaaS and cloud software knowledge/expertise in the performance of duties.
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Executive Director, Portfolio And Product Management, Allscripts/Mckesson Eis GroupAllscripts Feb 2017 - Mar 2018Greater St. LouisAllscripts (now Veradigm) connects healthcare providers to facilitate the transition to value-based care while representing over 170 million patients. Through its healthcare provider base and the company's extensive network, the organization provided life science companies and health plans unique access to de-identified patient data, provider connectivity, and analytics at scale.► Handled strategic portfolio management, EIS- Paragon EMR, and managed services.► Led the Portfolio Management team that was responsible for defining the investment mix and product priority for hospital and outpatient EMR software and managed the services group.► Facilitated daily operations to ensure optimal workflow supervision of direct reports by delegating tasks, enforcing policies and procedures, managing a complex financial budget, participating in talent acquisition activities, and developing new processes and procedures.► Worked closely with senior management on strategy development and execution planning.► Oversaw multiple projects throughout the complete lifecycle, monitoring timelines and mitigating risks. ► Led initiatives to dramatically improve business processes and ensured optimum performance.► Collaborated with Business Analysts to streamline business requirements gathering, resulting in a quicker turnaround and more accurate delivery of products. ► Managed cross-functional teams for high-profile projects, including the creation of product workgroups with representation from support, services, sales, hosting, product development teams, and the project management office. ► Created cross-functional training programs among Business Analysts, Quality Engineers, and Development Teams to foster a collaborative environment based on teamwork and unity. Such training resulted in improved efficiency across product delivery. -
Senior Director Of Product Management, Wk Health Clinical Drug InformationWolters Kluwer Aug 2014 - Feb 2017Greater St. Louis AreaWolters Kluwer is a global leader in professional information, software solutions, and services for healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. ► Led a 13-member team of product managers, technical product managers, business analysts, and documentation specialists charged with delivering an industry-leading suite of point-of-care solutions.► Worked with cross-functional teams to get buy-in/approval/guidance, including lines of business, Operations, Legal, Compliance, etc.► Guided creative brief and influenced design to ensure an intuitive UI/UX.► Defined, monitored, and tracked Key Performance Indicators (KPIs) and developed a clear point of view on insights to present to leadership.► Made appropriate tradeoffs to optimize time-to-market.► Improved product management team’s impact and productivity, building a culture of excellence.► Gathered information and led subsequent product design, creative, development, and testing activities.Prioritized and pursued the highest impact opportunities using data to back up your decisions.► Collaborated with the CEO and CTO to create an annual release plan that delivered on goals. Worked with C-Suite, PMs, Engineering, Design, and Data to create, plan a company-wide product roadmap.► Worked closely with Product, Engineering, and Design teams to build and test products.► Closely monitored, measured, and interpreted key metrics across the organization.► Developed a team of product managers, designers, and data analysts to support business growth.► Maintained the product roadmap, and communicated goals, roles, responsibilities, and desired outcomes.► Built/maintained annual release plan, and managed feature delivery from discovery to validation in production. -
Director Of Strategic Initiatives, Clinical Drug Information, Change Management, Product ManagementWolters Kluwer Feb 2013 - Aug 2014Greater St. Louis Area► Led a change management initiative tasked with guiding strategic projects to capture operational improvements for a specific business unit within WK Health.► Maintained the annual release plan, and managed feature delivery from discovery to validation in production.► Supported a change management initiative tasked with guiding strategic projects to capture operational improvements for a specific business unit within WK Health.► Monitored and tracked Key Performance Indicators (KPIs) and developed a clear point of view on insights to present to leadership. Made appropriate tradeoffs to optimize time-to-market.► Collaborated with cross-functional teams to get buy-in/approval/guidance, including lines of business, such as Operations, Legal, Compliance, etc. Also worked closely with Product, Engineering, and Design teams to build and test products.► Guided creative brief and influenced design to ensure an intuitive UI/UX.► Improved the product management team’s impact and productivity, building a culture of excellence.► Collaborated with the CEO and CTO to create an annual release plan that delivered on goals. Worked with C-Suite, PMs, Engineering, Design, and Data to create, plan a company-wide product roadmap.► Gathered information and led subsequent product design, creative, development, and testing activities.Prioritized and pursued the highest impact opportunities using data to back up your decisions.► Closely monitored, measured, and interpreted key metrics across the organization.► Developed a team of product managers, designers, and data analysts to support business growth.► Maintained the product roadmap, and communicated goals, roles, responsibilities, and desired outcomes.
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Vice President, Product Management - Healthcare Product Infrastructure/Electronic Product PortfolioHcpro 2011 - Jan 2013Danvers, Massachusetts, United StatesHCPro, a division of Simplify Compliance LLC, specializes in providing the latest healthcare regulatory information through industry-leading publications, continuing education, online coding platforms, instructor-led training, events, consulting services, and more to deliver consistent training, achieve compliance, and maximize workflow efficiencies, resulting in measurable performance and financial improvements.► Recruited for this role to establish the product management infrastructure and to help the company expand its electronic product portfolio. Led three separate organic product development initiatives as part of a PE-backed investment strategy that resulted in the sale of the company two years later.► Worked closely with Product, Engineering, and Design teams to build and test products. Also, collaborated with cross-functional teams to get buy-in/approval/guidance, including lines of business, such as Operations, Legal, Compliance, etc.► Guided creative brief and influenced design to ensure an intuitive UI/UX.► Closely monitored, measured, and interpreted key metrics across the organization.► Improved the product management team’s impact and productivity, building a culture of excellence.► Collaborated with the CEO and CTO to create an annual release plan that delivered on goals. Worked with C-Suite, PMs, Engineering, Design, and Data to create, plan a company-wide product roadmap.► Gathered information and managed subsequent product design, creative, development, and testing activities. Prioritized and pursued the highest impact opportunities using data to back up your decisions. -
Director Of Product Development, Electronic Products - Healthcare Medical, Nursing, Revenue/CodingElsevier 2003 - 2011Greater St. Louis Area/London, EnglandElsevier is a global leader in information and analytics, It helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. It facilitates insights and critical decision-making for customers across global research and health ecosystems.► Led a team of up to 20 technology developers, business analysts, product and project managers, and editors, my group primarily focused on solutions for medical, nursing, and revenue/coding areas within healthcare institutions.► As part of a multi-year strategy to spark transformative change, guided my team to launch 3 major products over 3 years and helped deliver $30 million in revenues by 2011. Worked abroad in the UK expanding product models to European and Asian markets.
Leslie Zacks Education Details
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Bachelor Of Arts - Ba
Frequently Asked Questions about Leslie Zacks
What company does Leslie Zacks work for?
Leslie Zacks works for Eliciting Insights
What is Leslie Zacks's role at the current company?
Leslie Zacks's current role is Head of Strategic Product Management Practice - Early and Mid Stage Healthcare Technologies.
What is Leslie Zacks's email address?
Leslie Zacks's email address is le****@****hts.com
What schools did Leslie Zacks attend?
Leslie Zacks attended Northwestern University, Interlochen Arts Academy.
Who are Leslie Zacks's colleagues?
Leslie Zacks's colleagues are Charlotte Vigil, Elizabeth Langwith, Hanna Deng, Jackie Harder, Md Atikur.
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Leslie Zacks
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