Leslie Rashel Rosales-Avila Email & Phone Number

St George, Utah, United States

-Oversee and monitor our SMS processes, including the implementation, maintenance, and integration of the SMS within the Maintenance Department.-Maintained our overall proactive safety risk assessments.-Complete manual change requests monthly and improved the overall SRA health.-Implemented and managed safety programs to ensure compliance with federal and company regulations-Investigate accidents and near misses to determine root causes and implemented corrective actions to prevent recurrence-Collaborate with cross-functional teams to drive continuous improvement in safety metrics and reduce workplace incidents-Improve reporting system-Improve communication between departments and participation-Manage projects monthly, overseeing safety dynamics comprised of risk assessments, hazard identification, and ensured on-time completion.-Coordinate with cross-functional teams to identify process gaps and develop solutions, resulting in improved KPIs, safety assurance, and OSHA injuries.

St George, Utah, United States

-Provided recommendations based on data analysis results.-Analyzed large datasets using statistical methods and software programs.-Collaborated with cross-functional teams on projects related to analyticsinitiatives.-Maintained accurate records of all data collected during analysis processes.-Utilized visualization tools such as Tableau to present findings.-Performed quality assurance to assess data and validate results.-Assisted other members of the QA team in identifying areas for improvementin processes and procedures.-Conduct regular reviews and analyses of CASS compliance for task cards, ensuring adherence to regulatory requirements.-Collaborate with internal teams and external parties to address and resolve CASS-related issues and discrepancies promptly.-Prepare detailed reports and documentation for audits and regulatory inspections, showcasing strong attention to detail and accuracy.

St George, Utah, United States

-Monitored compliance with company policies related to work hours, overtime, sick leave.-Coordinate and schedule flight crew assignments in accordance with company policies and regulatory requirements.-Answered 120-150 calls daily, exceeding expectations by 45%.-Communicate effectively with flight crews, pilots, and management to ensure smooth scheduling operations.-Utilize scheduling software to optimize crew productivity and minimize disruptions to flight schedules.-Monitor crew certifications, qualifications, and duty time limits to ensure compliance with industry regulations.-Collaborate with other departments such as crew planning, operations, and maintenance to optimize crew utilization and address scheduling discrepancies

St George, Utah, United States

-Managed a team of 15+ front of house staff members, overseeing their training, scheduling, and performance evaluations.-Achieved consistent high levels of customer satisfaction by implementing and maintaining quality control standards in service and food presentation.-Collaborated with the kitchen staff to ensure efficient and timely delivery of food orders, minimizing wait times and increasing overall customer satisfaction.-Oversaw daily operations, including inventory management, ordering supplies, and maintaining cleanliness and safety standards in the restaurant.-Conducted regular staff meetings to communicate updates on policies, procedures, and upcoming events, fostering a positive and motivated work environment.-Increased overall sales on night shifts by an average of 25%.

St George, Utah, United States

-Knowledgeable in food safety practices and maintaining cleanliness in dining areas to uphold restaurant standards.-Trained in handling payment transactions accurately and providing excellent customer service.-Experienced in delivering food and beverages promptly and courteously to ensure a positive dining experience.-Skilled in recommending menu items and upselling specials to increase customer satisfaction and sales.-Proficient in taking customer orders accurately and efficiently in a fast-paced restaurant setting.-Offered upsell suggestions and ideas for appetizers, beverages, and desserts.-Maintain a clean and orderly work area at all times.

Bachelor'S Degree, Management

Associate'S Degree, Management