Why should everyone in your organization learn how to coach? Coaching skills and business outcomes are connected. In business, the activity of coaching connects the work of business into learning and development opportunities. The outcomes of a coaching conversation become real actions having real impact for an individual's work competence and organizational outcomes.Bottomline - the activity of coaching gets us into the drivers' seat of our own learning and development and it supports people finding solutions through critical thinking.Essential Wisdom Coaching Skills takes a whole person approach in learning the skill of coaching.Coaching is really all about how to be in relationship with ourselves, others, and navigating the space in between. Essential Wisdom Coaching Skills is a course that develops the whole self while leaning the fundamental skills of coaching.

•Recruited to executive search firm to design, develop, and launch new career transition, coaching, and leadership development practice providing one-on-one coaching methodologies designed to elicit top performance and strategic alignment with client talent acquisition and retention objectives.•Created the inaugural Leadership Development product offering within EFL and CBIZ; built out the model, and implemented the practice, expanding the company's capabilities, driving new revenue, and strengthening the brand.•Identified gaps and influenced positive changes to the company's internal rewards/recognition programs; research/gathered data and presented recommendations embraced by senior leadership.•Strengthened the executive search process by providing client companies with "one-stop" shopping to source executive-level candidates and develop/coach new leaders to help ensure retention of top leadership talent.•Delivered a 30% year-over-year increase in new Coaching/Leadership Development/Career Transition client revenue within the 1st six months of 2017; 56% increase over 2016 in top-line revenue.

•Recruited to open Hallmark Cards 1st-ever HMK store, a creative, multi-layered business model that incorporated on-site customization of products; managed 30K+ UPCs, 25 business-critical customization blanks, and 5K greeting cards.•Provided customers with high-touch, high-engagement shopping experience that employed light manufacturing processes with a curated product assortment including customized embroidery, bookbinding, print-on-demand, and dye sublimation.•Built and led 12-member, cross-functional team including four graphic artists, four team leaders, and four internal promotions staff.•Asked to stay on additional time to train incoming Store Manager, as well as new Store Managers in store culture, customer experience, and hiring model at new HMK stores in other areas of the country. •Delivered 13% year-over-year increase in sales, the top producing business unit of three other concept stores in the district.

•Led 35-member team to exceed goals in 1st three months by 15%, 23% and 15%, respectively by revitalizing a key client engagement process proven to strengthen customer loyalty, responsiveness, and sales.•Created a positive, team-driven and customer-focused culture grounded in integrity, collaboration, accountability, and professionalism. Coached, mentored, and trained team to top efficiency and job performance.

•Coached, developed, and led eight-member team to top performance by leveraging a collaborative, motivating, and customer-centric leadership approach.•Delivered 33% sales increase in two staff members’ productivity using employee engagement/motivation methodologies.•Recruited top performers and achieved a 25% increase in sales within two months.•Managed 3500 SKU inventory to the lowest shortage results among all North America stores.

•Launched and ran successful company with three specialized revenue streams, including visual merchandising, small accessory/handbag products, and graphic t-shirt line. •Built business from zero to significant revenue; hired representation and developed accounts across the United States•Partnered with Hope House, an area non-profit, domestic violence center, to raise program awareness and generate income through sales of t-shirts designed specifically to bring recognition to their brand and cause.

•Repeatedly tapped for high-profile projects including complex opening of a large store in Houston that included an exhibition gallery, revitalization of Palm Beach location, and interim management of stores in Boston and Fairfax.•Recruited, hired, and led teams to high performance by instilling strong product knowledge and coaching staff in customer relationship management, merchandising, and the sales process.