Leslieann Mclean-Bruno, Rece Email & Phone Number

Toronto, Canada Area

Accountable for supporting the Professional Practice Department's operations, including the application of the Code of Ethics and Standards of Practice, and member compliance with the College's Continuous Professional Learning (CPL) program.Ensuring respectful communication on issues, concerns and questions related to professional practice (e.g., the Code of Ethics and Standards of Practice, the CPL program). Reference and share relevant resources (e.g., practice notes, legislation) to support understanding of professional practice.First point of contact for members and stakeholders by email/phone to collect sensitive information and then review information to assess risk and then triage to other departments (e.g., CPL completions, immigration issues, personal hardships, English as a Second Language)Effectively monitoring members' compliance with the CPL Program as required by the CPL Regulations and CPL Program RequirementsMaking appropriate recommendations to members/stakeholders regarding the CPL program, resources, and basic compliance queries, and referencing appropriate legislation and resources e.g. ECE Act, CPL Regulation, Notice of CPL Program RequirementsCommunicate with colleagues, members, and external stakeholders to share information on professional practice, address sector queries, and respond to vendor, university, and employer inquiries regarding the member database and materials. Professional Development: Managing Cultural Differences - Working with Difficult Clients - Business Grammar Made Easy - English Business Writing Workshop - Microsoft Project - Managing Small Projects - Diversity, Equity and Inclusion Sessions

Remote

10-week, full-time bootcamp preparing participants to completes the ServiceNow certification of Certified System Administrator (CSA).PROGRAM COMPETENCIESOverview of ServiceNow ITSM, ITBM, and ITOM product suites Overview of performing day-to-day ServiceNow Administration tasks and activities for platform product/services operations delivering ServiceNow ITSM, ITIL, ITOM, and ITBM capabilities (including configuration)Troubleshooting and resolving production support issues for ServiceNow productsLead product releases, sprints, and development cyclesDesigning ServiceNow reports, dashboards, and IT process automationManaging system changes without interruption to the userAbility to use the advanced administration capabilities of ServiceNowMaintaining, enhancing and creating automated IT processes within the ServiceNow environmentManaging new releases of ServiceNow and efficiently implementing new featuresFlow designer and Java scripting

Ontario

Coordinated the implementation of a before/after school program for 160 students including administrative and financial management (forecasting, balancing and budget reconciliation).Identified, developed and delivered the training for program providers based on guidelines for quality before and after school programs.Ensured program staffing were trained on the staffing registration, payroll and records, and database management Forecasted sustainability planning for the short/long-term program goals with the implementation of full-day kindergarten in schools and was responsible for program licensing with the Ministry of Children and Youth Services

Ontario

Provided support to the Transitional Council, College of Early Childhood Educators by assisting with the College's setup.Managed complex calendars and schedules, screening and prioritizing incoming demands by coordinating meeting schedules, travel, agendas, minutes, action and follow-up itemsAdministered the planning of various departments, setup and records management through policies and proceduresKeeping well-informed on childcare sector leadership commitments and prioritiesProvided an in-depth comprehensive knowledge of the childcare sector while onboarding and training all newly hired staff.

Early Childhood Education Diploma, Early Childhood Education, Dean'S List

Bachelor Of Arts (Ba), Communication - Merch