Leslie Benner Email & Phone Number

Dedicated financial services leader with 25+ years of delivering operating results and innovative business transformation through (i) deep understanding of metrics and their levers to extract greater value, (ii) detecting activity-based cost/profit sources and stress points, (iii) building bridges between operations and technology to solve for greater efficiency, (iv) calibrating product offerings, and (v) asking “what’s next” while executing on transformation plans.ACCOMPLISHMENT HIGHLIGHTS• Stood-up an independent mortgage lending and servicing business becoming the 3rd largest wholesale lender and 7th largest non-bank lender in the country• Collaborated with COO to deliver 40% Cost to Service and 25% Cost to Produce reductions by consolidating, transforming, and growing large-scale mortgage operations• Increased loan production by 20% and CX by 30% by transforming the TPO process and product offering• Collaborated with internal and 3rd party experts to project portfolio segments heading toward default then execute operating and asset sale strategies based on capacity, risk, and financial profiles• Improved liquidity by selling non-strategic assets, re-negotiating vendor agreements, halting illiquid loan production, renegotiating warehouse lines, and transforming the product offering• Designed and deployed a multi-branded pricing model improving CX, volume, risk, and profitability• Developed the structural foundation and financial plan for a de novo thrift charter becoming a top 25 U.S. financial holding company serving 11 million customers and $196B AUM• Transformed a charitable organization from near bankruptcy to a sustainable organization supporting a Philadelphia community

Listed skills include Finance, Capital Markets, Loans, Mergers And Acquisitions, and 18 others.

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  University Of Massachusetts Amherst

  Ba Economics