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Accomplished healthcare leader with multi-faceted experience in hospital operations and communications with a strong record of developing impactful business plans for service line growth. Actively involved in facility operations with a focus on productivity, lean daily management, and contribution margin growth. Recognized for a collaborative approach that brings core business functions to a shared vision and maximizes brand image, customer experience, and financial results. A team builder that recognizes diversity and inclusion. Active community volunteer driven to move organizations forward.BENCHMARKS & STRENGTHS:* Strategic Leadership: System executive leading key ambulatory strategic service line growth with the development of a series of hybrid ER and Urgent Care facilities in the Oklahoma City market. Initial plan is for three outpatient facilities that will account for $8 to $12 million in EBIDA per facility annually. * Facility Development: Project Lead for facility enhancements involving over $6 m in capital since 2018 including interventional cath lab renovation and upgrade; creation of general infusion clinic; exterior renovation of patient tower; physician clinic expansion; MAKO robot implementation; and landscaping. Projects in development include OR expansion; Intensive Outpatient Therapy clinic space; Bariatric and Foregut Clinic; Sleep Clinic expansion; Endoscopy expansion. * Stakeholder Partnerships: Worked closely with system leadership, physician partners, and clinical directors to ensure appropriate supplies, staff, and equipment was onsite throughout COVID pandemic. System lead for outpatient MAB infusion clinic at height of the pandemic. * Lean Daily Management: Implement and ensure Lean Daily Management strategies are utilized to cut waste and enhance patient throughput and experience. * Brand Awareness: Re-engineered the organization’s culture and corporate identity awareness in the community from 1.3% to 11% within five years. - Orthopedic Services - Senior Services- Da Vinci-Si Robotic Surgery - Emergency Services* Service Line Strategy: Executive responsible for key system-wide service line growth and operations initiatives in Adult Rehab, Adult Gastroenterology, and Adult Cardiovascular services.
Ou Health Edmond Medical Center
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Chief Operating Officer And Interim President Of Community HealthOu Health Edmond Medical CenterOklahoma City, Ok, Us
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Chief Hospital ExecutiveIntegris Health Lakeside Women’S Hospital Jul 2024 - Present
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Vice President Of Operations/Adult HealthOu Health Dec 2021 - Jul 2024Oklahoma City, Oklahoma, Us* Responsible for daily business operations and achieving long term growth objectives for Edmond Medical Center, the community hospital within the OU Health System.* Perform complex analyses and research for system-wide negotiations, projections, and time-of-business reviews in addition to analysis of population-based health needs.* Facilitate the implementation of projects to achieve community health mission including service line development, construction projects, and clinic growth.* Executive oversight of all ancillary and support departments for the facility and outpatient services including staffing, productivity, budget management, and capital expense management.* System operations dyad leader for Cardiology, Gastroenterology, and Rehab Services.* Foster relationships with physicians to create a vision for patient care and experience that is implemented throughout facility. * Physician recruitment and retention for hospital facility and 12 outpatient clinics. Key recruits in GI/IBD, Orthopedic Surgery, Urology, Hospitalists, Emergency Services.* Ensure hospital is performing within fiscal budget and operational goals set by the OU Health System. Collaborates with leaders throughout the system to ensure continuity of care. -
Avp Of OperationsOu Health Apr 2018 - Jan 2022Oklahoma City, Oklahoma, Us -
Director Of Business DevelopmentOu Health Edmond Medical Center May 2015 - Dec 2018* Managed internal and external communications to enhance community relations efforts, increase awareness, promote services and foster trust throughout the community* Liaison between hospital, physicians, and community entities for health education * Hospital spokeswoman for media inquiries and outreach * Directed hospital volunteer program designed to enhance the patient experience
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Director Of Marketing And Community RelationsOu Health Edmond Medical Center Jul 2007 - May 2015Summary: Direct advertising strategy, concepts, layout, production and placement to gain consumer awareness of services and provide community engagement and perspective for service line growth.* Built growth and brand recognition by participating in high-profile events, effective community relations, high visibility with referral sources, persistent follow-up on leads, and maximizing online presence.* Performed complex analyses and research for system-wide negotiations, projections, and time-of-business reviews in addition to analysis of population-based health needs* Facilitated the implementation of projects to achieve community relations mission, commitment to community engagement and being a valued neighbor in the Edmond Community* Organize special events ranging from 10 to 8,000 people to promote organizational and community interests* Developed concepts, budgets, and execute campaigns for Labor and Delivery (9% increase in volume), Robotic Surgery, general image campaign, ER Senior Care* Developed a partnership to bring Wiggle Out Loud to Children’s Hospital where hospital volunteers had full responsibility for 7,500 attendees* Managed internal and external communications to enhance community relations efforts, increase awareness, promote services and foster trust throughout the community* Public Information Officer for Edmond facility and provide additional coverage to downtown facility -- May 31, 2013 Tornados – Featured (voice-over) on Piers Morgan Show on CNN and the national telecast of Telemundo’s nightly newscast* Direct Volunteer Auxiliary program that integrates community volunteers with hospital operations to provide a seamless customer service experience for patients and visitors
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Marketing SpecialistDeaconess Hospital Jul 2006 - Jul 2007Oklahoma City, Ok, UsResponsible for hospital marketing collateral, press releases, web-based communications, and internal communicationsLiaison between hospital, physicians, and community entitiesRepresented employer at trade shows, professional meetings, community events, and presentationsOrganized multimedia events with limited budgets and resources -
Vice President, Qualitative ResearchWilson Research Strategies 2005 - 2006Conducted a variety of quantitative and qualitative marketing research projects for local and national clients. Wrote, edited and submitted promotional materials, company capabilities, and project proposals for a variety of national corporations, organizations, and political groups.
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Adjunct InstructorThe University Of Oklahoma 2003 - 2006Graduate Research Assistant and Adjunct Instructor in the Gaylord College of Journalism
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Store Co ManagerThe Limited 2002 - 2005Wilmington, De, UsManaged daily operations of retail store including sales, inventory, payroll, human resources, training, marketing, and cash flow. -
Sales RepresentativeAmerican Lawyer Media 2001 - 2002Display Advertising Representative for legal technology companies
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Publisher'S RepresentativePrentice Hall 1999 - 2001UsRepresented Prentice Hall educational publishing at two-year community colleges in the Austin, Tx regionManaged a 2 million dollar annual sales territory Scouted and signed potential authors to the Prentice Hall brandSold educational textbooks and collaborative technology for use in college classrooms across the Central Texas regionWorked with student bookstores to ensure the correct product was delivered in a timely manner to students
Leslie Buford Mha, Ache Skills
Leslie Buford Mha, Ache Education Details
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Oklahoma State UniversityEntrepreneurship And Leadership -
University Of OklahomaJournalism--Media Management And Policy -
Oklahoma State UniversityMarketing -
Oklahoma State UniversityAdvertising
Frequently Asked Questions about Leslie Buford Mha, Ache
What company does Leslie Buford Mha, Ache work for?
Leslie Buford Mha, Ache works for Ou Health Edmond Medical Center
What is Leslie Buford Mha, Ache's role at the current company?
Leslie Buford Mha, Ache's current role is Chief Operating Officer and Interim President of Community Health.
What is Leslie Buford Mha, Ache's email address?
Leslie Buford Mha, Ache's email address is le****@****ine.com
What is Leslie Buford Mha, Ache's direct phone number?
Leslie Buford Mha, Ache's direct phone number is +140534*****
What schools did Leslie Buford Mha, Ache attend?
Leslie Buford Mha, Ache attended Oklahoma State University, University Of Oklahoma, Oklahoma State University, Oklahoma State University.
What are some of Leslie Buford Mha, Ache's interests?
Leslie Buford Mha, Ache has interest in Health, Education, Economic Empowerment.
What skills is Leslie Buford Mha, Ache known for?
Leslie Buford Mha, Ache has skills like Marketing, Public Relations, Media Relations, Social Media, Strategic Communications, Event Planning, Press Releases, Marketing Communications, Corporate Communications, Social Media Marketing, Strategic Planning, Marketing Strategy.
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