"Clayborne Education, founded in 2009, is built on the conviction that one-to-one engagement helps personalize education in a way that accentuates students’ unique skills and inculcates those that are lacking." The staff prides itself on personalized one-on-one tutoring focused on preparation for college and/or graduate school. In addition, this civic-minded team has developed a community outreach initiative. Their heartfelt commitment to customer service really resonates with me and I am proud to be a member of their ensemble. (www.clayborne.com) I work with very minimal supervision and am trusted to make independent decisions. I am proactive, take initiative, and maintain a strong attention to detail. Regardless of my task, I strive to provide exemplary customer service. As Account Manager and a QuickBooks Online ProAdvisor, I:• use QuickBooks Online • generate and analyze monthly financial reports (P & L, balance sheet, and budget review)• monitor client balances • issue semi-monthly client invoices• compile and submit semi-monthly payroll• reconcile accounts• provide quarterly and year-end information for our accountant.In September, 2020, I took over as Human Resources Consultant for Clayborne.In that role I:• developed the Onboarding process• submit background screening• handle all paperwork • facilitate the Offboarding process• advise on HR-related issues

As a certified Human Resources professional, with 25+ years of office management and HR experience, I have the privilege of administering to a closely-knit staff of 30+ who are dedicated to our students’ success. I am a member of the Leadership Team which promotes our vision, mission, and organizational strategic plan. The aspect I find most challenging and rewarding is that of HR Steward. Our staff is critical to the success of our mission and I “take care” of them, so that they can focus on what they do best. Being able to handle the daily “whitewater,” while maintaining a strong attention to detail, is a critical aspect of my day. I can be trusted to make independent decisions, be proactive, handle confidential information, take initiative, and always act with discretion. I have been recognized for being a diplomatic communicator and my intention is to always provide exemplary customer service and to exceed expectations. I facilitate all aspects of the staff’s employment "life cycle" from their first impression of us during the recruitment process to the exit paperwork as they leave. Talent acquisition and retention are two of the most gratifying aspects of my effort to ensure that CATEC is "an employer of choice." Developing the Onboarding process for new hires gave me the chance to promote inclusiveness and underscore our culture. Additional responsibilities:• Advising staff on COVID-19 related issues• Resolving benefit issues• Counseling staff on policies • Filing FMLA, Workers' Comp, and disability claims • Teacher licensure submissions• Payroll • Auditing leave • OSHA reports• Processing teacher contracts• CATEC Center Board Clerk since 2005 organizing and facilitating six meetings a year• Member of the School Crisis Team

Joyce Robbins and I are working with organizations who provide assistance to their employees as they transition into another work setting. Our program is customized to suit the individual employee's interests, talents, and needs.

Account Manager
In October, 2015, Champion Tutoring (www.championtutoring.com) was sold and I now have the privilege of working with the new owners who promise personalized attention and exceptional service. Their mission is to "to offer students of all ages an individualized educational experience that facilitates success in and out of the classroom."

My responsibilities, as Account Manager, include processing monthly payroll, monitoring client balances, issuing monthly client invoices, ensuring prompt collection of receivables, conducting monthly reconciliation of the bank account, generating financial statements, and compiling information for our accountant.

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Assistant Director
March 2013 - September 2015
My role, as Assistant Director, at Champion Tutoring was one of support - for the students, the staff, and - especially - the Director/Owner, Anna Patchias. I trained new tutors to the Champion culture as well as performed the office management responsibilities such as payroll, scheduling, event planning, and exemplary customer service all fell under my job description.

Webmaster and Social/Digital media coordinator
I took on the role of Webmaster and Social/Digital media coordinator.

Champion's Adult Learning Academy
Our newest endeavor was the launch of CALA - Champion's Adult Learning Academy and my interaction with the instructors as we worked out the logistics was very satisfying.

Career Prep at Champion Tutoring
Anna and I designed this offering to provide young adults with an advantage: we gave them the tools to become more polished, well-prepared, and career savvy as they enter the workforce. As a certified Global Career Development Facilitator, I was able to translate vital information for parents and students alike, including what employers want and what it takes to be the best employee possible.

Please view my artisan's blog at www.lesliechisholm.blogspot.com

As the Athletic Director’s secretary, I: researched VHSL eligibility for 41 teams and 700+ athletes with a 99% accuracy rate  assisted in designing/maintaining the eligibility program.  managed personnel involved in 200+ athletic events annually (officials and workers)  maintained bookkeeping records of 25 accounts $230,000.00 + 18 booster accounts.  scheduled all transportation for teams and VHSL events  calculated monthly payroll for all athletic workers and seasonal payroll for 28+ coaches  administered sale of event tickets/prepared audit with ticket inventory for 200+ annual events.  designed/compiled brochures, programs, webpages and Coaches’ notebooks played a role in organizing the annual Athletic Ceremony (for 10 years)