Leslie Chow Email and Phone Number

• Prepared, reconciled, analyzed and explained monthly variance reports, includingforecast and budget vs. actual for expense and capital expenditure for Corporate Controller• Prepared monthly, quarterly and ad hoc reports for technology upgrades and maintenance, buildings and facilities, digital data centralization and other corporate projects • Prepared financial assessments on business cases and funding requests to ensure accuracy and financial plan compliance• Maintained budget entry in SAP and internal databases for projects based on approved documentation• Extracted and analyzed financial data from SAP and Business Objects Voyager to prepare ad hoc reporting to highlight trends vs. plan, estimates in prior years and quarterly reporting• Developed consistency amongst Work Book Structure in SAP to create streamline reporting • Created and maintained strong relationships between Finance and non-finance departments by being the point of contact

• Managed workflow of staff and prepared schedules• Interviewed and hired clerks, conducted training and provided performanceevaluations• Took a metrics driven approach to improve processes and increase efficiency ofthe team• Addressed inquires by internal customers, external agencies and lawyers

• Retrieved documents from claim centers and digitized claim files• Enforced quality control before sending to requestor

• Served as the face of the company and primary point of contact with patients• Assisted patients by answering inquiries, scheduling appointments, helping to fillout their forms, entering their information, preparing their rooms, and processing payments