Leslie E Smith Email & Phone Number

As a seasoned business operations and finance leader, I specialize in launching and revitalizing businesses within the financial services sector. With a career marked by building high-performing cultures and delivering market-impacting solutions, I thrive in roles that demand agility, strategic foresight, and a deep understanding of market dynamics, competition, and risk.Key to my success has been my ability to turn siloed operations into cohesive, collaborative teams. I've repeatedly demonstrated my aptitude in navigating companies through challenging landscapes, achieving sustainable growth, and reaching pivotal profitability milestones.A significant portion of my career has been dedicated to building businesses from scratch. As a master multitasker, I've led initiatives for new product and service launches, ensuring seamless operations and sustained team engagement. Developing young talent into seasoned professionals has been a hallmark of my leadership, resulting in low attrition rates and consistent operational effectiveness.In my most recent role as Managing Director, I brought a comprehensive perspective to managing all aspects of the organization – from sales and marketing to customer service, HR, legal, and IT. My focus has been on fostering a motivated workforce, achieving near-perfect retention rates through a pandemic, and maintaining high customer satisfaction.My expertise extends to:• Leading and growing startups, scaling businesses from millions to billions in assets while managing large, diverse teams.• Overhauling brand strategies and operational processes, leading to substantial revenue growth and market expansion.• Navigating economic downturns with strategic resource allocation, ensuring team and operational resilience.• Developing and implementing comprehensive business strategies, enhancing loan origination processes, and driving market expansion in both B2B and B2C sectors.My approach to leadership during the pandemic has been one of adaptive change management, creating flexible roles to meet dynamic market conditions and fostering a culture of innovation and loyalty.I am passionate about mentoring, the power of giving stretch assignments, and providing the tools necessary for the team members to reach their full potential.I enjoy representing my organization and offering insights and knowledge through speaking engagements, podcasts, and board participation, leveraging my expertise in P&L management, risk management, and customer engagement strategies.