Leslie Fee, Cptm Email & Phone Number

Milwaukee, Wi, Us

Germantown, Wisconsin, United States

Germantown, Wi

Building a development function from the ground up through creating a development framework, development system and vision for the future of development needs at J.W. Speaker. Creating a development system to effectively measure skills and gaps in the manufacturing areas and expanding it into the office spaces. Partner with all departments to understand current capacity and future development needs in order to develop or locate appropriate training to build capabilities. Develop and execute training on various topics throughout the organization.

Glendale, Wi

Manage the four enterprise wide leadership development programs for North America and Canada. Create a process for identifying locations with talent to benefit from the leadership development programs and ensure the right employees are in attendance. Build relationships across the region to develop awareness of the programs as well as increase impact.

Third Ward, Milwaukee, Wi

Design and create company intranet site for innovation community to connect and collaborate together. Identify and discover new tools to keep the innovation learning participants community connected. Explore new concepts and methods of sharing information. Create, modify, and maintain database of innovation learning participants, volunteers and materials. Collaborate with learning and development team to create unique new trainings. Facilitate and lead small to large group innovation thinking activities.

Milwaukee, Wi

Part of hotel opening team responsible for training Front Desk Agents and ordering supplies for Front Office; Facilitate the training of all Front Desk Agents; Aide all guests through their entire experience at the hotel from reservation, check-in, stay and check-out through face-to-face, phone and internet communications; Handle all guest inquiries; Communicate guest needs to appropriate departments

Morocco

Collaborated with Peace Corps Morocco on improving and expanding training curriculum; co-taught sessions on customer service to Moroccan artisans at Marche Maroc Essaouria; instructed English classes for students of all ages and levels; wrote and managed a campaign for AIDS awareness where local youth traveled around Morocco to educate their peers on AIDS education and prevention; worked with the Moroccan Ministry of Youth and Sports to organize national and regional workshops on AIDS education; facilitated English sessions at national spring and summer camps organized by the Moroccan Ministry of Youth and Sports; organized an International Women’s Day event that led to the creation of a Women’s literacy class that teaches 30 local women; coordinated regional English Immersion spring camp; volunteered at Special Olympics event held in Tangier

Albania

Worked in collaboration with the municipality of Lezha to create touristic materials for the city; trained municipality workers on how to use the internet, search engines, e-mail and Microsoft office programs; co-wrote and managed a project for a one week summer camp for children from Lezha living in poverty; organized a group of high school youth to participate in “The Change Begins with Me” program to become involved in community projects; aided in the creation of the Lezha Women’s Club and helped to organize activities and conferences; volunteered at the Special Olympics event held in Tirana; taught English to high school students looking to pursue a career in English education

West Allis, Wi And Chicago, Il

Hired as a cashier and was given increasing amounts of responsibility after work performance reviews; responsible for a team of 15 – 20 team members; trained to work in every area of operations; provide fast, fun and friendly service to all guests

Chicago, Il

Aided all guests with making reservations using Opera system and answering all questions about reservations; worked internships in Human Resources and Revenue Management; cross trained to work in Housekeeping and Front Desk as part of internship; created employee recognition system while interning in Human Resources

Master Of Arts (M.A.), Adult Education, Organizational Development And Instructional Design

Innovation Catalyst And Trainer, Design Thinking And Innovation

The methodology includes five modes where individuals ASK key questions and ACT in order to understand unmet needs, opportunities, develop.

Cps, Springboard, Tools & Techniques

– Recognize and overcome blocks to creativity. – Identify attitudes and behaviors conducive to creative thinking. – Apply core concepts.

Improv, Comedy

Learned the fundamentals of improv and stage-work, focusing on basic mime work, the art of speaking freely and clearly, and thinking.

Bachelor Of Business Administration (B.B.A.), Hospitality Administration/Management