Support the strategic initiatives and goals within the HR Department. Provide hands-on support in managing a broad range of functions including employee relations, recruitment/retention, employee engagement, performance management, training and development, HR administration, payroll and benefits.

Responsible for assisting in the development, implementation, maintenance and monitoring of HR activities, including recruitment, on-boarding, employee relations, compensation and benefits, payroll, internal communications, and training.

Work with CFO to complete financial audit. Lead and coordinate all accounts payable and accounts receivable. Create program budgets and handle program voucher process. Partner with the Water Program to produce white papers, program plans, grant proposals, and research reports.

Work directly with Chief Talent Officer of this leading Chicagoland healthcare services company to redefine, develop and build a strategic human resources communications plan and set of tactics for an employee base of over 18,000. These strategic initiatives included developing internal communications related to new open enrollment program, employee engagement survey, wellness program, merit planning, performance reviews and the overall human resources philosophy. Applied critical thinking, project management and problem solving skills to ensure fair practices and improve teammate morale, satisfaction, productivity and retention. ==> Defined and distinguished merit planning and performance review process. Created presentations to explain process, expectations, rewards and timing to various levels of employees.==> Helped outline SCA’s talent philosophy definition through presentation, webinar and talking points.==> Drafted key HR materials related to new benefit program including CDHP/HSA introductory communications, webinars, talking points, FAQ and benefit sequence updates for internal newsletter.==> Researched and prepared teammate engagement survey, and produced presentations, talking points and FAQ for four levels of leaders and all employees; Survey results ranked company in top quartile.==> Created thought leadership presentations regarding such topics as handling difficult conversations, hiring and developing great talent and focusing on essential activities and goals.

Created, managed and measured inaugural corporate communications and investor relations programs. Built partnerships with global business units and stakeholders across all departments. Ensured consistency of messages throughout the organization and external audiences. Provided strategic counsel to C-suite on communications activities and materials. Listened to management’s vision and strategies for the future and constructed effective communications plan.• Defined and authored extensive program timeline, goals and status. • Increased employee knowledge and understanding of brand, products and key messages by 80%.• Developed solid relationships with all stakeholders across all internal departments and external vendors.• Worked across departments globally to produce quarterly town hall presentation, key messages and script for senior management.• Owned the quarterly earnings sequence and all presentation materials, including first-draft responsibility for press releases, conference call scripts, potential Q&A and industry data. • Coordinated media outreach, talking points, articles, quotes and interview Q&A for senior management. Served as point person for all analyst, investor, media and internal inquiries. • Audited, managed and created content for corporate and franchise Websites to enhance key messages and brand identity.• Researched, drafted and implemented company’s CSR program. Recommended cost-efficient goals, objectives and programs.• Handled internal and external charity requests. Raised $2,000,000 globally in annual contributions for girl and young women-related charities.• Established and implemented company’s global internal award system to drive revenues and cost-containment practices. Received and evaluated over 100 ideas in six months. Implemented six initiatives representing $4,000,000 in potential revenues and $1,500,000 in cost savings.

Coordinated with portfolio managers to assist with communications needs and ensure consistency of message. Evaluated financials and produced summary for executive board. • Wrote and edited key community pieces on urban sustainability programs such as “Sustainable Backyards” and “Wetrofit.”• Conducted due diligence to build metrics-driven dashboard to communicate company’s full financial story to executive board.• Worked seamlessly with CFO on accounting needs, validated and evaluated grants and assisted with audit preparation.

Developed, implemented and managed international investor relations programs, focusing on strategy and messages. Partnered with clients as well as internal divisions, to ensure programs achieved client goals and budgets. Counseled clients’ C-suite on communication best-practice trends and built strong relationships with all stakeholders. Acted as spokesperson for clients.• Worked closely with clients to outline key messages and differentiate stories utilizing communications mediums, such as media, conferences and thought-leadership pieces. Increased visibility for clients 75% in one year, on average.• Led national client teams, integrated all phases of programs and coordinated activities, such as targeting programs, perception studies, employee surveys, employee quarterly updates, internal newsletters, stakeholder meetings, earnings research and analysis and fact sheets.• Created employee materials including media inquiry protocols, IPO process introduction, bankruptcy next steps and benefit program overviews and explanations, as well as online surveys related to products, service, satisfaction, and general ideas and feedback.• Developed and organized white papers, internal seminars on new trends and regulations, key ingredients for a successful communications plan and how to organize a successful event such as investor day.• Consulted with senior management on “hot” topics such as C-suite changes, shareholder base and industry regulations. • Drafted and edited all client communication materials, including press releases, annual reports, quarterly earnings materials, follow-up reports, investment profiles, employee communications and company Websites. • Established network of industry professionals and broadened client ownership, analyst coverage and media visibility. • Built client base to produce 40% of the Chicago office total revenues, larger than any other leader.• Led internship program, training 20 interns and colleagues throughout tenure.