Customer Experience Consultant
Current
Lmarquez Consulting Services
Sep 2023 - Present
AeroLeads people directory · profile
Leslie Marquez Email & Phone Number
Customer Experience Executive, Life Sciences and Diagnostics
at
LMarquez Consulting Services
1 work email found
@delfidiagnostics.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
LMarquez Consulting Services
Role
Customer Experience Executive, Life Sciences and Diagnostics
Location
San Francisco Bay Area, United States
Who is Leslie Marquez? Overview
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Quick answer
Leslie Marquez is listed as Customer Experience Executive, Life Sciences and Diagnostics at LMarquez Consulting Services, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at delfidiagnostics.com and a matched LinkedIn profile for Leslie Marquez.
Leslie Marquez previously worked as Customer Experience Consultant at Lmarquez Consulting Services and Senior Director Customer Experience at Delfi Diagnostics. Leslie Marquez holds Bachelor Of Arts (B.A.), English Language And Literature, General from Suny Geneseo.
Company email context
Email format at LMarquez Consulting Services
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{last}@delfidiagnostics.com
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AeroLeads found 1 current-domain work email signal for Leslie Marquez. Compare company email patterns before reaching out.
Profile bio
About Leslie Marquez
Customer Experience Executive and Talent Development Leader with 30+ years success building confident, capable customer-engagement teams in healthcare and cutting-edge life sciences. Specializes in blending the best in people, technology, processes, and creativity to enhance and elevate the customer experience.
Listed skills include Healthcare, Oncology, Biotechnology, Customer Service, and 24 others.
Current workplace
Leslie Marquez's current company
Company context helps verify the profile and gives searchers a useful next step.
Lmarquez Consulting Services
11 roles · 32 years
Leslie Marquez work experience
A career timeline built from the work history available for this profile.
Senior Director Customer Experience
Designed CX strategy for start up in advance of commercialization. Hired key talent to build the foundation for a scalable and robust communication hub. Established SFDC Healthcloud as CRM platform. Led a cross functional Billing implementation project from discovery to Go Live.
Apr 2022 - Aug 2023
Vp Customer Experience
Built CX Organization at Visby Medical; Oversaw systems deployment, case management and SPOC Account services. Introduced CX engagement pathways across the organization, channeling direct VoC feedback to Product Design, Business Systems, and Acct Management.
Jun 2020 - Dec 2021
Senior Vice President Talent And Operations
Set up and maintained clinical trial master file. Oversaw clinical product supply chain, including worldwide design and provision of kits and human bio specimens. Trained CRAs on Electronic Database Usage and monitored data.
Feb 2019 - May 2020
Vice President Global Commercial Services
Led the oversight and management of global Customer Experience initiatives and planning during company-wide ERP Management Information System upgrade; inclusive of logistics, ordering, pre-billing and lab operations systems.
2015 - 2018
~3 yrs
Sr. Director; Global Commercial Services
Provided global strategic vision for Customer Excellence across all customer-facing order fulfillment, pre-billing and communication channels in support of Oncotype DX for Breast, Colon and Prostate assays. Oversaw the implementation and management of EMEA Client Services team in Geneva.
2013 - 2015
~2 yrs
Director, Commercial Services
Provided strategic vision for operational excellence and leadership of the Commercial Services Organization inclusive of Customer Service, Sample Accessioning, and Commercial Operations
2010 - 2013
~3 yrs
Ad Customer Service & Sample Accessioning
Grew Customer Organization from ground level. Responsible for operational, analytical and administrative processes within Client Services and Sample Accessioning. Sourced, hired and developed talent ensuring high touch services in support of Genomic Health Assays.
2005 - 2010
~5 yrs
National Customer Service Manager
Led the implementation and coordination of Corporate Customer Service initiatives throughout Pacific, Central, Southeast and Northeast Divisions. Project Manager for National Automatic Call Distribution (ACD), After Hours Services and Revenue Qualification Projects
2002 - 2005
~3 yrs
Director, Physician Services
Pulsemd
Managed pulseMD's beta sites, including testing of company's Clinical Transaction Services software. Developed comprehensive Provider Training Program for Physicians and staff. Developed pulseMD Training Certification Program.
2000 - 2001
~1 yr
Director, Managed Care Operations
Led Managed Care Operations at PPMSI; Customer Service, Provider Services, Credentialing, Health Plan Compliance and Administrative Services. Managed the hiring, on- boarding and training of new staff. Created and rolled out comprehensive training program for company employees.
1995 - 2000
~5 yrs
3 education records
Leslie Marquez education
Bachelor Of Arts (B.A.), English Language And Literature, General
Suny Geneseo
British And American Literature
Worcester State University
Human Development And Family Studies, General
Fairleigh Dickinson University
FAQ
Frequently asked questions about Leslie Marquez
Quick answers generated from the profile data available on this page.
What company does Leslie Marquez work for?
Leslie Marquez works for LMarquez Consulting Services.
What is Leslie Marquez's role at LMarquez Consulting Services?
Leslie Marquez is listed as Customer Experience Executive, Life Sciences and Diagnostics at LMarquez Consulting Services.
What is Leslie Marquez's email address?
AeroLeads has found 1 work email signal at @delfidiagnostics.com for Leslie Marquez at LMarquez Consulting Services.
Where is Leslie Marquez based?
Leslie Marquez is based in San Francisco Bay Area, United States while working with LMarquez Consulting Services.
What companies has Leslie Marquez worked for?
Leslie Marquez has worked for Lmarquez Consulting Services, Delfi Diagnostics, Visby Medical, Cadex Genomics, and Genomic Health.
How can I contact Leslie Marquez?
You can use AeroLeads to view verified contact signals for Leslie Marquez at LMarquez Consulting Services, including work email, phone, and LinkedIn data when available.
What schools did Leslie Marquez attend?
Leslie Marquez holds Bachelor Of Arts (B.A.), English Language And Literature, General from Suny Geneseo.
What skills is Leslie Marquez known for?
Leslie Marquez is listed with skills including Healthcare, Oncology, Biotechnology, Customer Service, Pharmaceutical Industry, Managed Care, Cross Functional Team Leadership, and Urology.
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