Leslie Jones-Steele work email
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Leslie Jones-Steele personal email
I am a highly motivated technical writer and content developer whose forte is translating technical content to non-technical audiences. The common theme for all projects is one of providing exceptional quality, passionate training and support for team members, and excellent service to customers, both internal and external. • Recognized for attention to detail, excellent editing skills, thoroughness, and producing high-quality work.• Excel at translating technical information to non-technical audiences.• Accomplished at working independently to create end-to-end instructional materials, including conducting research, interviewing Subject Matter Experts (SMEs), developing and narrating scripts, and creating content, whether it be written, online, or interactive.
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Technical Writer / Instructional Design CoordinatorAskar Brands May 2014 - Jan 2017Commerce Township, Michigan• Recruited by Training Director to assist in the creation and development of a formal training department. • Guided the development of, and coordinated the training for, the company’s intranet and franchise management system.• Designed and developed instructional materials for the company’s wide variety of brands, from pizza restaurants to petroleum distribution facilities.• Worked with the Training Director to redesign training materials to be visually inviting and presented in a clear and concise manner suitable for a wide range of audiences. -
Safety And Security SpecialistDomino'S Pizza 2008 - 2013Ann Arbor, MichiganRecruited by Director to assist with fraud detection in the 5,000+ domestic Domino’s Pizza corporate and franchise stores. • Developed training and presentation materials to support Regional Security Directors in the education of store team members on the topics of safety, security, and internal theft. Continued training in these areas helped prevent injuries and save lives by reducing team member auto accidents and security incidents. • Authored articles on the subjects of safety, security, and internal theft which were published in the Domino’s Franchise Association trade magazine. • Designed, developed and maintained the Safety and Security area of the company’s intranet site, which provided safety- and security-related training information and tools.• Assigned to administer the Safety and Security Department’s Safety Hotline. Significantly reduced agent errors through ongoing training and creating an online library of reference materials.
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Instructional Designer And Technical WriterDomino'S Pizza 2006 - 2008Ann Arbor, MichiganAuthored documentation, designed and created interactive training, and composed web communications that communicated complex (technical) concepts to the 90,000+ non-technical audience of corporate and franchise team members. Successfully completed all phases of content development from start to finish.• Authored content and/or composed scripts to accompany video training.• Recorded and edited narration.• Conducted and managed document reviews. • Conducted training sessions for software installation specialists, World Resource Center team members, and field team members regarding the store POS system• Awarded the PeopleFirst Bridge Builder Award for successfully working with cross-functional teams.
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Software Testing And Development AnalystDomino'S Pizza 1998 - 2006Ann Arbor, MichiganExercised software enhancements to the store Point of Sale (POS) system to ensure new features worked as designed and did not inadvertently interfere with other functions of the system.• Consulted with the programming staff on functionality and design specifications for new system features, as well as, enhancements to existing features.• Served as user advocate by working with new features to learn how they will affect end users.
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Unit ManagerDomino'S Pizza 1990 - 1998Houston, TexasHired and trained store team members, created labor schedules, managed all aspects of daily store operations, including product quality, customer service, store profitability, local store marketing, and enforcement of Domino's Pizza, as well as state Health Department regulations. • Winner of nine sales and service performance awards.• Opened the first "new image" store at the onset of the company's first re-imaging initiative• Promoted to a position at the World Resource Center to serve as user advocate with regard to the development and performance of the store POS system.
Leslie Jones-Steele Education Details
Frequently Asked Questions about Leslie Jones-Steele
What is Leslie Jones-Steele's role at the current company?
Leslie Jones-Steele's current role is Technical Writer.
What is Leslie Jones-Steele's email address?
Leslie Jones-Steele's email address is le****@****nds.com
What schools did Leslie Jones-Steele attend?
Leslie Jones-Steele attended University Of Central Arkansas.
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