With over four years of work experience in the insurance and accounting sectors, I have developed strong skills in claims processing, databases, and office administration. As a Claims Associate III at BCBS of SC, I handled customer service by telephone, written correspondence and walk-ins, I also handled complex claims and ensured accuracy and compliance with policies and regulations. I also used Microsoft Word to create and edit documents and reports. Previously, I worked as an Office Clerk/Secretary at James A. Finklea CPA, where I performed various clerical tasks, such as filing, answering phones, scheduling appointments, and preparing invoices. I demonstrated performance motivation and attention to detail in both roles. My core competencies include customer service, communication, problem-solving, and teamwork. I am passionate about providing quality service and support to clients and colleagues in the insurance and accounting fields. I value learning, collaboration, and integrity, and I seek to join an organization that shares these values and offers opportunities for growth and development.