Leslie Lomeli

Leslie Lomeli Email and Phone Number

Fraud Manager @ FramesDirect.com
Austin, TX, US
Leslie Lomeli's Location
Austin, Texas Metropolitan Area, United States
Leslie Lomeli's Contact Details

Leslie Lomeli personal email

n/a
About Leslie Lomeli

Leslie Lomeli is a Fraud Manager at FramesDirect.com. They possess expertise in computer games, online gaming, mmo, customer support, video games and 27 more skills. Colleagues describe them as "Leslie is a passionate and dedicated co-worker. On my first days of the job I knew Leslie was the one I could go to for all my questions and concerns. She was able to explain policies and procedures very well and really got me feeling like I was part of the team. She is very open to new ideas and is able to empathize with those she is helping. She is always focused on making the best customer experience possible and would go the extra mile and more to make it happen. When she was handling something I knew it would get done better than I could do myself. Getting to meet and work with Leslie is one of my fondest highlights from Carbine Studios. I have yet to meet someone who has been more dedicated to her work and those she works with than Leslie. " and "When it comes to staying on top of what's most important for customers and her team amid constant product updates and changes to support apparatus within and without direct control, Leslie is a machine. She'll be the one to keep everyone up to date on the latest weirdness that inevitably appears, and give the all clear when it's passed or a workaround is discovered."

Leslie Lomeli's Current Company Details
FramesDirect.com

Framesdirect.Com

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Fraud Manager
Austin, TX, US
Leslie Lomeli Work Experience Details
  • Framesdirect.Com
    Fraud Manager
    Framesdirect.Com
    Austin, Tx, Us
  • Framesdirect.Com
    Fraud Manager
    Framesdirect.Com Aug 2018 - Present
    Austin, Texas Metropolitan Area
  • Netspend
    Fraud Team Supervisor
    Netspend Oct 2016 - Aug 2018
    Austin, Texas Area
  • Netspend
    Fraud Specialist
    Netspend Apr 2016 - Oct 2016
    Austin, Texas
  • Netspend
    Contract Fraud Analyst - Temp
    Netspend Jan 2016 - Apr 2016
    Austin, Texas
  • Ncsoft
    Customer Service Supervisor
    Ncsoft Sep 2005 - Apr 2015
    Austin, Texas Area
    I assisted with the support and launch of all NCSOFT products including, City of Heroes/Villains, Lineage, Lineage II, Aion, Tabula Rasa, Auto Assault, Dungeon Runners, Guild Wars, Exteel, Guild Wars 2, and most recently, WildStar. I worked as a supervisor for the Payments and Fraud Customer Support department.While I was the Payments and Fraud Support Supervisor, I also had many other roles and responsibilities including:Content Writer – Knowledge Base, CRM, and Product SupportEmployee Training/Development and Quality ControlQuality AssuranceGeneral CS Support
  • United Heritage Credit Union
    Teller And Vault Teller
    United Heritage Credit Union 2003 - 2005
    Austin, Texas Area
    During my time at United Heritage Credit Union, I worked as a teller and vault teller and had the following responsibilities: --General teller duties that included assisting members with cash/check deposits, withdrawals, bank statement questions, coin exchange, money orders, and cashiers checks. I worked mainly in the lobby, assisting members face to face during business hours, but then moved to the drive through when the main lobby closed. -- Vault teller duties which included balancing the vault and money dispensing machines, filling the money and coin dispensing machines, ordering additional coin, balancing the money order machine.-- Worked with the Symitar platform.

Leslie Lomeli Skills

Computer Games Online Gaming Mmo Customer Support Video Games Microsoft Office Customer Satisfaction Mmorpg Customer Service Supervisory Skills Team Building Social Games Casual Games Procedure Creation Zendesk Rightnow Time Management Game Development Game Design Team Leadership Gameplay Quality Assurance Mobile Games Professional Phone Skills Employee Training Knowledge Base Interviewing Skills Email Social Media Digital River Paypal Kount

Leslie Lomeli Education Details

Frequently Asked Questions about Leslie Lomeli

What company does Leslie Lomeli work for?

Leslie Lomeli works for Framesdirect.com

What is Leslie Lomeli's role at the current company?

Leslie Lomeli's current role is Fraud Manager.

What is Leslie Lomeli's email address?

Leslie Lomeli's email address is ll****@****oft.com

What schools did Leslie Lomeli attend?

Leslie Lomeli attended University Of Phoenix, The Austin Institute Of Real Estate.

What skills is Leslie Lomeli known for?

Leslie Lomeli has skills like Computer Games, Online Gaming, Mmo, Customer Support, Video Games, Microsoft Office, Customer Satisfaction, Mmorpg, Customer Service, Supervisory Skills, Team Building, Social Games.

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