Leslie Masten Email & Phone Number

• Identified and addressed issues with front end processes to reduce significant delivery delays.
• Trained and mentored staff on how to lead kaizen events, follow up with team to sustain improvements.
• Managed system to track kaizens and other lean activities, developed and deployed training for users.

Jacksonville, Florida Area

• Oversaw partnerships with over 200 Multiple Listing Services (MLS). Helped direct Development team’s efforts by communicating customer issues and priorities. Ensured end users received accurate and timely data on their.
• Managed and trained team of 10 office employees. Initiated employee engagement initiatives resulting in improved attendance and turnover over 3 years.
• Improved productivity by creating a tracking metrics and developing standard means of communications.

Yulee, FL

• Directed Lean Sigma efforts to get 4 office associates certified in upper-level belts, trained 50+ associates in Lean, led multiple Kaizens and coached Operations Managers to lead Kaizens.
• Supported significant plant expansion by training 300 Associates and submitting over 100 Bill of Material updates in 8 months as the primary product and process resource. Served as Value Stream Leader for over 2 months.
• Reduced Cost of Quality (COQ) by 50% each of the first 2 years and 24% 3rd year. Specifically, reduced Return credits due to “Wrong parts” by 50% each year by implementing visuals, Standard Operating Procedures (SOPs).
• Led 7 Quality Managers in the absence of a division resource: facilitated team meetings and communications, including sharing best practices across plants. Served as Subject Matter Expert resource for other plant.

• Lean (Process Improvement) Consulting to medium-large businesses
• Provided Lean training and facilitated kaizen events for a variety of public, private, and government organizations.
• Manufacturing, distribution, and other commercial clients ranged in size from $500k/yr to $8B/yr and included Jacksonville Lean Consortium, Enviva, Colfax Corporation, Pilot Pen, and Reichhold.
• Government clients included Florida Department of Environmental Protection, Jacksonville Transportation Authority, and the City of Jacksonville.
• Reduced cost by nearly 10% within 30 days of a kaizen event using lean tools to improve standardization and reduce time to change over between products.
• Designed and taught multiple classes for Jacksonville Lean Consortium. Facilitated over 100 classes in 2 ½ years, with average attendance of 20 students each. Co-created 4 new courses. Delivered training as a workshop.

• Improved productivity of largest product line via Cellularization event. Cell produced 50% more units with fewer people and 25% fewer hours the following year and saved $300,000 per week in labor within 5 months..
• Led cross-functional transition to Kanban material replenishment system from MRP, resulting in faster throughput due to less time spent waiting on or looking for parts with lower overall inventory carrying cost.

• Facilitated kaizen events in 2 business units: achieved 80%+ lead time reduction in front end processes.
• Implemented Lean Principles across 11 domestic manufacturing sites: Value Stream Mapping, 6S, Standard Work, Policy Deployment. Over a period of 8 months, certified 12 associates to facilitate Lean Events.
• Helped consolidate 3 manufacturing and distribution facilities, reducing space from 300k sq ft to 190k sq ft. Defined layout and move logistics, documented processes, and developed training plan.

• Implemented a variety of Lean and quality improvement practices to improve manufacturing processes.

Mba, Business

Bse, Mechanical Engineering

Activities and Societies: Out of the Blue, Pi Kappa Alpha Friend of the Fraternity, Work Study Medical Photography, Trent 2 Freshman Dorm.

Education record