Leslie R. Email & Phone Number

Grand Rapids, Michigan, United States

- Creating, refining, documenting, and implementing processes to improve efficiency and workflow- Ensuring effective internal and external communication, identifying and bridging gaps between departments- Hiring, training, reviewing, and communicating with employees to uphold performance standards- Creating and maintaining a company culture that is healthy, fun, energetic, productive, and efficient- Researching, designing, and sourcing for custom projects, addressing customer inquiries, resolving issues, and providing support to ensure a positive customer experience- Negotiating international and domestic transportation contracts and rates.- Vetting and negotiating with suppliers to acquire goods and services at optimal prices and terms while maintaining supplier relationships and ensuring efficient procurement processes with all domestic and international vendors- Approaching tasks with a “no job is too small” mentality. Employing extensive skills in many areas to ensure the job gets done.

Caledonia, Michigan, United States

- Managed all construction projects, tracking budgets including materials and working hours to meet pricing requirements- Communicated with and oversaw contractors to ensure quality workmanship and met deadlines- Researched and resolved accounting and bookkeeping problems, developed processes as needed- Ensured timely payments from tenants and buyers, took appropriate legal action as necessary- Managed sales staff, ensured quantity and quality of showings was to company standards- Prepared and recorded legal documents including deeds, liens, and land contracts

Comstock Park, Michigan, United States

- Managed front office functions, oversaw multiple secretaries to support the President, Vice President and Accountant, provided structure and feedback, as necessary- Oversaw acquisition and merger of an additional company, established and implemented procedures to ensure consistency in accounting, purchasing, and secretarial positions across several companies.- Worked effectively with other departments to research escalated accounting issues and records to solve problems- Designed flyers and brochures, composed mailings, and designed and arranged business templates.- Maintained confidentiality with customer and personnel files as well as other important documents and proprietary information- Planned and executed events such as meetings, conferences, open houses, in-office parties, made travel arrangements as necessary

Grand Rapids, Michigan, United States

- Directed work flow, supervised and trained team members- Improved productivity and morale, initiated local systems for accountability and conducted training programs- Oversaw inventory control and conducted purchasing of perishables- Investigated and resolved quality and service complaints ensuring customer satisfaction and repeat business

Grand Rapids, Michigan, United States

- Implemented developmentally appropriate learning and activities while upholding curriculum standards- Maintained positive relationships with children and parents through effective communication and positive reinforcement- Used excellent communication skills and created an enthusiastic environment to deliver and present learning effectively- Used creative and imaginative blend, helping to deliver lessons in a practical and interesting manner