Leslie Miller Email & Phone Number

Remote

- Social Media Management - Email Marketing- Blog Management- Web Design and Management- Copywriting

As the Marketing Manager for a family of small businesses, I was responsible for creating, implementing, and managing all aspects of the marketing strategy. This includes managing all social media platforms, email campaigns, blogs, community relations, and managing the Shopify store. I also oversaw and managed the Marketing + Communications Intern and the Events + Promotions Coordinator.

Primary Responsibilities: - Research and discover current trends- Create and implement a strong social media strategy - Develop an optimal posting schedule, considering web traffic and customer engagement metrics- Stay up-to-date with changes in all social platforms ensuring maximum effectiveness- Develop weekly and monthly Facebook and Twitter Ads campaigns- Write creative copy for social media platforms- Monitor the company's social media performance usage reports- Manage Pinterest page- Actively seek out Influencers for the Freddy's brand

Wichita, Kansas Area

Primary Responsibilities: - Research and discover current trends- Create and implement a strong social media strategy - Develop an optimal posting schedule, considering web traffic and customer engagement metrics- Stay up-to-date with changes in all social platforms ensuring maximum effectiveness- Develop weekly and monthly Facebook and Twitter Ads campaigns- Monitor the company's social media performance usage reports- Manage Pinterest page- Actively seek out Influencers for the Freddy's brand

Position SummaryProvide exemplary guest service when receiving communication from guests as well as franchisees about opportunities or positive feedback in locations.Primary Responsibilities:1. Demonstrate Freddy’s Culture of Hospitality and Respect in all aspects of communication with internal and external guests.2. Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Sharepoint., SproutSocial, and Reputation.com to produce correspondence and documents. Maintain presentations, records, spreadsheets and databases with high level of accuracy.3. Acknowledge, filter, and distribute incoming guest comments.4. Log, track, and follow-up on guest comments.5. Respond to incoming phone calls, voicemails, letters, social media and emails regarding operational complaints, comments, or other forms of correspondence.6. Provide excellent teamwork and communication with fellow team members as well as franchise partners.7. Publish content to social media sites such as Facebook, Twitter, Instagram, and all emerging SM sites as assigned.Assist office team in special projects as appropriate.

Wichita, Kansas Area

- Monitored the Wichita Dwight D. Eisenhower Airport’s social media - Maintained airport website using WordPress- Prepared weekly email blasts- Designed promotional graphics - Compiled monthly data analysis to create and distribute a report- Assisted with miscellaneous projects.

- Perform basic filing- Organization and clerical duties for Fraternity and Sorority Life- Assists in creating and maintaining Fraternity and Sorority Life marketing- Gather content and work with the design department to make monthly newsletters- Manage Twitter and Instagram accounts