Leslie Ward

Leslie Ward Email and Phone Number

Senior Program Manager @ DSV - Global Transport and Logistics
Clarksville, TN, US
Leslie Ward's Location
Clarksville, Tennessee, United States, United States
Leslie Ward's Contact Details

Leslie Ward work email

Leslie Ward personal email

n/a
About Leslie Ward

Program / Project Manager passionate about seeing ideas come to fruition all while developing and maintaining positive relationships. I have a demonstrated history of working in the logistics and supply chain industry, E-Commerce, and sales industry. I am skilled in Program/Project Management, Communication, Team Building, Customer Service Operations, Management, Leadership, and many other transferable skills!

Leslie Ward's Current Company Details
DSV - Global Transport and Logistics

Dsv - Global Transport And Logistics

View
Senior Program Manager
Clarksville, TN, US
Website:
dsv.com
Employees:
46692
Leslie Ward Work Experience Details
  • Dsv - Global Transport And Logistics
    Senior Program Manager
    Dsv - Global Transport And Logistics
    Clarksville, Tn, Us
  • Db Schenker
    Senior Program Manager
    Db Schenker Jul 2022 - Present
    Clarksville, Tennessee, United States
  • Keller Williams Realty, Inc.
    Real Estate Broker
    Keller Williams Realty, Inc. Jan 2022 - Mar 2022
    North Carolina, United States
  • Db Schenker
    Program Manager
    Db Schenker Jul 2020 - Dec 2021
    Remote
    Employed by DB Schenker, supporting GoogleManaged reverse logistics and packaging program processes, facilitated meetings with key leaders, and collaborated with program teams to ensure timely decision-making and effective communication between project stakeholders at all levels.
  • Db Schenker
    Customer Service Supervisor
    Db Schenker Nov 2018 - Jul 2020
    Clarksville, Tennessee, United States
    Employed by DB Schenker, supporting GoogleEnsure compliance with SLAs and program operating procedures. Coordinated movements through ticketing and communication with the Data Center Operations team.
  • Bohm Technologies
    Director Of Customer Service
    Bohm Technologies Aug 2008 - Nov 2018
    Brooklyn, New York, United States
    Manage hiring, training, retention and performance of the customer service teamDevelop procedures and policies for better handling of customer correspondence and customer complaints.Ensure all customer inquiries are handled in accurate and timely fashion.Schedule meetings with the internal teams to discuss and resolve customer service failures/customer concerns on time.Monitor business and process metrics to measure and manage customer service effectiveness.Monitor and… Show more Manage hiring, training, retention and performance of the customer service teamDevelop procedures and policies for better handling of customer correspondence and customer complaints.Ensure all customer inquiries are handled in accurate and timely fashion.Schedule meetings with the internal teams to discuss and resolve customer service failures/customer concerns on time.Monitor business and process metrics to measure and manage customer service effectiveness.Monitor and respond to consumer-initiated Internet blogs and websites.Oversee and maintain call center operations including its staff and statistics. Show less
  • Bay Ridge Toyota
    Business Development Representative
    Bay Ridge Toyota Sep 2007 - Jul 2008
    Handled incoming calls or inquiries from prospective customers or clientsResponded to Internet LeadsCompleted supporting paperwork and data entry as requiredScheduled appointments for Salesperson.
  • Bay Ridge Honda
    Business Development Representative
    Bay Ridge Honda Jan 2005 - Jan 2007
    Handled incoming calls or inquiries from prospective customers or clients.Responded to Internet Leads.Completed supporting paperwork and data entry as required.Handled all Lease Retention customers and assisted with Lease End options.

Leslie Ward Skills

Leadership Online Advertising Management Team Building Project Management Customer Satisfaction Bilingual Communications New Business Development Communication Accounting Multitasking Training Customer Service Management Customer Service Training Customer Service Operations Customer Service Finance Data Entry

Leslie Ward Education Details

Frequently Asked Questions about Leslie Ward

What company does Leslie Ward work for?

Leslie Ward works for Dsv - Global Transport And Logistics

What is Leslie Ward's role at the current company?

Leslie Ward's current role is Senior Program Manager.

What is Leslie Ward's email address?

Leslie Ward's email address is lward@kw.com

What schools did Leslie Ward attend?

Leslie Ward attended University Of South Carolina, Kingsborough Community College.

What skills is Leslie Ward known for?

Leslie Ward has skills like Leadership, Online Advertising, Management, Team Building, Project Management, Customer Satisfaction, Bilingual Communications, New Business Development, Communication, Accounting, Multitasking, Training.

Who are Leslie Ward's colleagues?

Leslie Ward's colleagues are 韦其臻, Marco Cavina, Makwena Vienna Monareng, Vaidhyanathan R, Till Fiechter, Thapelo Mputla, Leandro Trindade.

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