- Designed the UI for an Air Force Wing C2 Flight Operations suite including: Personnel Management and Squadron Scheduling based on MUI and the Kessel Run Design Systems (KRUI). - Conducted Stakeholder and End User interviews across the MAJCOMs to understand current state workflows, define user requirements and gather user feedback on design concepts.- Tools: Figma, Lucid, AzDO

- Designed UI enhancements for a Command and Control (C2) Telemetry, Tracking and Commanding (TT&C) system based on the Astro Space UX Design System.- Designed the UI for a Package Assembly Design Kit (PADK) which allows Hardware Designers to create reusable designs from COTS chips & chiplets for payload product lines. - Elicited design and workflow feedback from Business Process Owners to drive enhancements to the Siemens Teamcenter PLM deployment to address usability and user adoption issues for the enterprise wide Digital Transformation effort. - Planned, Executed and Analyzed a Usability Test for the Northrop Grumman Corporation Mission Systems Technical Development Onboarding experience.

- Elicited User Interface Requirements from Civilian and Military Operators at the 18 Space ControlSquadron and Subject Matter Experts from solution teams.- Designed the UI for Normal Decay and Reentry Processing and the Ground Trace component for a Space C2 system, Advanced Tracking and Launch Analysis System (ATLAS), in accordance with the Astro Space UX Design System - Top Secret Clearance granted 12/10/2021 DODCAF

- Designed UI enhancements for an email security software suite: Brand Protection, Phishing Response, and Phishing Defense: Managing Look-alike Domains, BIMI Records, Phishing Investigations.

- Designed the UI for Residential & Small Business eCommerce experiences and Account Management portals supporting the Learn, Buy, Get, Use, Pay, and Renew User Journeys- Designed the UI for a new VoIP product launch (Shop, Buy, Provision, Use, Manage Journeys)- Designed the UI for the Mass Markets My CenturyLink App used for Account and Home Network Management

- Designed the UI for Green Chef ERP systems used by Development Chefs, Purchasing Managers, Inventory Receiving Clerks and Customer Service Agents: Item Master, Purchase Orders, Inventory Receiving, Suppliers, and Order Management.- Authored a design pattern library for the ERP Console

- Designed the UI for the Billing & Reporting modules of the Enterprise and Wholesale Customer portals- Authored a design pattern library for the Billing and Reporting modules.

- Designed the UI for the DecisionSpace Enterprise Platform core services: Data Inventory, Session Management, Welcome- Designed the UI for the DecisionSpace Geoscience & Production suites: Frameworks to Fill, Well Planning, Well Integrity Management, Production Monitoring.- Primary contributor to the design pattern libraries for thin and thick client platforms and plug ins

- Designed the UI for a Patient and Teammate scheduling web application, a Physician ePrescribe mobile application and the Falcon Dialysis EMR- Managed a team of 3 Interaction Designers

- Conducted a lab-based Usability Test of the Employer EServices Full Family Enrollment experience. - Designed the UI for an Employer Portal including the Full Family enrollment process for various business lines (e.g., PRIME, CBD)- Designed the UI for a consolidated Health Claims Electronic Data Interchange (EDI) Portal- Designed the UI for an EDI 837 Claims Review system

- Created wireframes and specifications for ARIS Business Process Analysis solution and the WebMethods Component Application Framework- Lead the User Interface Standards effort across the product suite

- Created wireframes for the Enroute module of Jeppesen's Class 2 Electronic Flight Bag (EFB) System, a touch-screen solution for aeronautical charts used on the flight deck. - Documented the User Interface Standards

- Created wireframes and specifications for Enterprise Storage Management Systems

- Thought leader, spokesperson and champion for the McKesson Clinicals User Interface Analyst Team.- Presented to all levels of the organization on a variety of User Experience as well as Product vision and integration topics- Created wireframes and specifications for Inpatient and Out Patient Clinical Decision Support Systems: Problems, Patients, Orders, Vital Signs, Intake Processes, & Care Organizer- Defined the roles, methodologies, deliverables and integration points for User Research, User Interface Design, and Usability Evaluation- Led User Research activities, including Observations & Interviews, in multiple hospital settings to model the domain and to elicit user requirements for future product design

- Created wireframes and specifications for 3 web-based System Monitoring and Management consoles: Sun Eco Connection, Sun Security Connection, and Sun Connection Control Panel

- Defined product features and created User Interface prototypes to incrementally improve the usability of a JAVA Storage Management GUI for an iSCSI SAN solution.

- Defined requirements, authored Use Cases, Use Case Storyboards, User Interface prototypes and specifications for a suite of UNIX & Windows web hosting applications: Shared Hosting Control Panels, Virtual Private Server Control Panels, Web Mail clients, File Managers, DIY tools- Directed the User Experience team, consisting of User Interface Designers & Usability Engineers

- Performed Usability tests of the out of box experience for a digital storage device to including the hardware installation, software installation, paper and on-line end-user documentation. Test results lead manufacturer to purge stock of power supplies, re-write the quick installation guide, re-engineer the online documentation and enhance the user interface.