Lesly Castrejon Email & Phone Number

OBJECTIVECurrently, I’m looking to grow my 15+ years of professional experience beyond Healthcare Admin and F&B, while leveraging my passion for working directly with clients, in a Coaching/Consulting capacity.PROFILEWith 6+ years in Healthcare Admin as a Unit Clerk at Kaiser Permanente and 12+ years in F&B at Tortilla Jo’s, it is safe to say that “helping people”, is one of my greatest joys in life. Whether it’s working across or within departments to ensure clients have an unparalleled experience with me at Kaiser, going above and beyond the call of to bring a smile to a restaurant guest, or simply demonstrating consistent world-class client service via phone management, I thrive in delivering exceptional, and sometimes multicultural, client experiences.PROFESSIONAL SKILLS SUMMARY* E2E Client Service* Client Account Management * Operational Support* CXO Contact Experience * Project Management * Employee Training * Phone Communication* Professional PresentationsINTERPERSONAL SKILLS SUMMARY* Verbal/Written Communication * Problem Solving* Tech Savviness * Attention to Detail * Multitasking * Teamwork/CollaborationLANGUAGE/LICENSES* Bilingual (Spanish) * Fire, Casualty, Life Insurance* BLS/First Aid