Lesly Chavez Email & Phone Number

Winfield, Illinois, United States

• Participates in treatment planning by working with interdisciplinary team to identify patients’ needs and strengths, suggests modifications to treatment plan based on observation of patient behavior and provides input into discharge planning.• Monitors and reports patients’ progress and communicates information to the appropriate party.• Provides didactic, educational and unit/program community groups within the assigned treatment programs. Encourages and facilitates patients’ participation in therapeutic activities. Supervises patients to ensure their safety and their involvement in treatment.• Ensures patient safety by providing one-to-one supervision. Unit rounds are conducted and precautions records completed in real time. Precautions records are accurately labeled. • Completes patient, program, and department documentation.• Orients new patients to unit, program and milieu by establishing a rapport with patients and families and making necessary introductions. Provides appropriate hand off information when accepting or receiving borders from other units. • Provides assistance with activities of daily living, appropriate to patients’ age, needs and developmental level as assigned and supervised by nurse in charge. May need to provide physical care such as assisting with the bathing and toileting of geriatric patients and other patients with special needs. Conducts safety check and contraband search on admission, as needed per hospital policy.• Maintains a safe, orderly and therapeutic physical environment for patients.• Responds to psychiatric emergency codes utilizing training in management of aggressive behavior.• Assists with specimen collection, vitals, EKG (if trained), as delegated by charge nurse.

Naperville, Illinois, United States

• Schedules mental health appointments and Performs order entry as needed.• Registers, reviews and corrects patient registration information in the computer system. • Verifies insurance coverage and eligibility on all hospital inpatient and outpatient accounts as well as Blue Cross HMOI members. • Gathers necessary proof of insurance coverage, works closely with other departments regarding the certification process and exchanges and/or relays patient insurance information. • Contacts the insurance company on each inpatient and outpatient admission to verify insurance eligibility and coverage and obtain detailed benefits for all levels of care for psychiatric and/or substance abuse.• Conducts financial counseling by meetings with patients either before admission or during their stay regarding their benefits. Counsels patients on their benefits, usage and estimated patient portions. When necessary, collects the estimated patient portion.• Responds to telephone inquiries received from patients and insurance companies.• Researches and resolves accounts as requested by management.• Ensures mandatory forms for JCAHO, CMS are signed and reviewed with patients.• Transports lab work as requested.• Assists unit staff on safety checks for patients being admitted as requested.• Assists with training new hires• Introduced new online schedule program as well as uploading the department schedule and updating it as needed. • Opening and closing hospital reception area at designated times.• Assisting ambulance EMT’s with patient transfers within the hospital• Patient sitting as needed.

Aurora, Illinois, United States

• Screened and registered appointments in person or by phone, Informed patients of any preparation or special requirements for their appointments, and notified the appropriate provider and/or Director of Population Health Services of problems or issues with coordination of care. • Resolved clinical scheduling conflicts to accommodate the needs of all involved parties • Assisted patients in setting up telemedicine applications and consent platforms as indicated • Verified coverage and benefits and Identifies deductibles, co-payments and outstanding balances for each appointment• Responsible for explaining and collecting Health Center fee • Confirmed patient’s payment sources utilizing on line systems; accurately interpreted financial cues; provided patient with payment plan information or consults with a case management team, Universal Benefits Specialist or Coordinator as needed. • Translated or obtained language line assistance for clients and staff as requested.

Greater Chicago Area

• Assist students with revisions of written work, with a focus on self-sufficiency and autonomy, either in-person or on-line, in groups or individually. Also, provide each student with a client report form promptly after each session• Encourage each student to improve their writing skills and academic readiness • Assist students with citations and references using styles such as APA or MLA• Direct students to the use of campus and outside resources to aid with research questions, search terms, and research collection• Clarify information related to the students’ classes to enhance their understanding of their assignments• Demonstrate sensitivity to, and understanding of, the diverse backgrounds of students with physical, learning, and mental health disabilities• Collaborate with other tutors and director for additional support• Complete professional development or administrative tasks as directed

Chicago, Illinois

• Collected and recorded vital signs• Performed bed baths and dressed patients• Collaborated closely with patients and their families regarding their care and any health issues• Provided high-quality care on an individualized basis• Promoted safety, independence, comfort, and dignity, in a professional manner

Aurora, Illinois

• Answered all incoming phone calls and transferred to the appropriate party• Recorded members in a computer log as they entered the facility• Checked in customers for various activities • Created and processed daily and season passes• Designed a new log-in document for the lifeguard stations• Assisted with scheduling staff interviews and training new staff for cashier positions

Psychology, General

Activities and Societies: The National Society of Collegiate Scholars

Associate'S Degree, General Science

Activities and Societies: Phi Theta Kappa

Education record

Accredited by the Accrediting Council for Continuing Education and Training, Inc.