Lesly Cuenca Email & Phone Number

Lesly Cuenca is a Student at CSULB.

• 3Rd Key Retail Sales Associate

  Claires Accessories

  Dec 2017 - Feb 2021

  Dedicated and customer-focused Store Associate with a proven track record of excellence in customer service and store operations. Skilled in managing various responsibilities to ensure smooth store operations and deliver exceptional shopping experiences.Key Contributions:Efficiently managed store opening and closing procedures, including handling bank deposits at night, ensuring secure financial transactions.Provided exceptional customer service by warmly greeting customers, informing them about ongoing sales and promotions, and offering personalized assistance.Demonstrated expertise in handling cash registers, ensuring accurate transactions and maintaining precise records.Performed ear piercings with the utmost care, and obtained necessary waivers of consent, resulting in a high number of repeat customers who specifically requested my services.Actively managed inventory levels, restocking merchandise as needed, and fulfilling online orders for in-store pickup, optimizing customer satisfaction.Prepared the store for audits, ensuring comprehensive knowledge of store information and achieving sales goals.Throughout my tenure at Claire's Accessories, I consistently upheld the company's commitment to exceptional customer service and operational excellence. My ability to handle multiple responsibilities, coupled with a strong focus on customer satisfaction, played a pivotal role in fostering customer loyalty and driving store success.