Leslye Harrell, M.Ed., Rpl Email & Phone Number

Achievements:• Developed in house certification tracking and continuing education training using Target Solutions LMS. • Revised and updated CTO Guidelines, new employee Training Academy & training manual. Responsibilities:• Lead onboarding and initial four-week classroom training for new employees including use of several computer systems. • Track training progression of new employees during on the job phase of training. • Review monthly quality… Show more Achievements:• Developed in house certification tracking and continuing education training using Target Solutions LMS. • Revised and updated CTO Guidelines, new employee Training Academy & training manual. Responsibilities:• Lead onboarding and initial four-week classroom training for new employees including use of several computer systems. • Track training progression of new employees during on the job phase of training. • Review monthly quality assurance (QA) checks for 911 calls. • Prepare presentation and training materials for full agency and employee on shift training including scenario, classroom, and eLearning based training. • Assist in writing, revision, and review of agency policies and procedures.• Manage projects, such as new software implementation. Show less

Achievements: • Telecommunicator of the Year – 2012 / Nominations in 2011, 2012, and 2017• APCO Scholarship Recipient for continuing education – 2013 and 2015• Appointed as IDACS/NCIC Coordinator - 2014• Assisted in the revision and update of the CTO Guidelines and Training Manual for new employees. Responsibilities:• Manage shift of ten employees responsible for countywide Police, Fire and EMS dispatching of emergency and non-emergency calls.• Complete… Show more Achievements: • Telecommunicator of the Year – 2012 / Nominations in 2011, 2012, and 2017• APCO Scholarship Recipient for continuing education – 2013 and 2015• Appointed as IDACS/NCIC Coordinator - 2014• Assisted in the revision and update of the CTO Guidelines and Training Manual for new employees. Responsibilities:• Manage shift of ten employees responsible for countywide Police, Fire and EMS dispatching of emergency and non-emergency calls.• Complete shift scheduling and maintain accurate biweekly payroll for shift, along with tracking of employee’s PTO and holiday time.• Maintain an accurate log of employee’s performance using Guardian software. Complete annual review of all subordinates as well as quarterly review of all probationary Telecommunicators.• Complete monthly quality assurance (QA) checks for EMD calls on all subordinates.• Monthly maintenance and validation of local files for the Indiana Data and Communications System (IDACS) and the National Crime Information Center (NCIC). Responsible for agency compliance with Federal and State guidelines. Coordinator for the county Communications Center and 7 Police Departments. • Assist with interviews for new candidates and teaching classes for new employees. Prepare presentation and training materials for full agency and employee on shift training. • Assisting with RFP and implementation of new CAD system. • Assist in review and revision of agency policies and procedures. Show less

Achievements:• Employee of the Month – September 2007Responsibilities:• Responsible for BLS level patient care in emergent and non-emergent situations.• Conducted on the job precepting of new employees during probationary phase.• Maintained HIPAA standards in regard to patient confidentiality.• Adhered to company policy and protocol as well as current Marion County EMS protocols.• Maintained current certifications and continuing education hours.

Achievements:• Opened two new store locations including all hiring responsibilities, training, and organization of grand openings. • Consistently met monthly goals for food and labor budgetsResponsibilities:• Oversaw day to day operations of high volume restaurants.• Interviewed, hired, and trained full staffing for two new restaurant locations as well as continuous hiring to maintain staffing levels.• Projected sales trends and schedule staffing appropriate to… Show more Achievements:• Opened two new store locations including all hiring responsibilities, training, and organization of grand openings. • Consistently met monthly goals for food and labor budgetsResponsibilities:• Oversaw day to day operations of high volume restaurants.• Interviewed, hired, and trained full staffing for two new restaurant locations as well as continuous hiring to maintain staffing levels.• Projected sales trends and schedule staffing appropriate to those projected levels.• Maintained Inventory control and ordering of products to minimize food costs. Show less

Master Of Education - Med, Instructional Design

Bachelor'S Degree, Business Administration And Management, General

Emt-B, Emergency Medical Technology/Technician (Emt Paramedic)

Education record